[TLPG]

Hello techsupportforum peeps,
I REALLY hope someone here can help me. Ive been Googling and reading forums for weeks and Im getting nowhere fast and Im desperate for help!
Long story short, (hopefully) I recently discovered our home network had been hacked in to. I read that just formatting your hdd with windows doesnt completely erase all of the data so I used [email protected] pro DOD 3 pass to erase the Hdd, all partions, and hp recovery partition. Before I erased anything I called hp and explained to them what I needed to do, and they said they would send me the System Recovery Discs for my pc. So I get the discs and they just refuse to install and i have no idea why... I called hp back and they confirmed the discs they sent me were correct for my system and that i probably had a bad hdd and told me to run a test on it.(Sooo much help!) anyway All tests to hdd, memory, check out fine. Also, My internal hdd is visible in bios.. and my usb cd/dvd seems to be working fine (i tried it on another computer)

So Heres the rundown:

1) I boot from a usb cdrom and its first to boot in bios.
2) It proceeds to "windows is loading files" and runs all the way through.
3) screen goes black with curser blinking in top left corner
4) Microsoft Corp.sign with Green loading bar runs briefly
5) Blue Screen with error: Error 1012. If the Issue continues, please contact HP Support (which i did and they were no help at all because my warranty is long over due)

So here i am... Can someone please help. I do not have the money to buy a new pc and Hp is no help at all.. other then telling me my hdd is bad (when i dont believe it is) and trying to sell me another one of which i cant afford right now either.

Things i've ran and tried :

- D.loaded and burnt Hirens Boot cd 15.1 (from a laptop)
- tried to format/partition using some utilities from hirens cd but cant seem to get them to work correctly. (parted magic, minitool partition, gparted)
- ran WD/data Lifeguard Diag. (Everything passes)
- ran Wd/data Lifeguard Diag. and did Full Erase with Zeros
- ran HDD test v4.20 ( no errors, perfect)
- ran Hard Disk Sentinel dos ( no errors, perfect)
- ran Memtest 86 (no errors, perfect health)
- Unplugged HDD
- Re seated all Ram
- Tried Ram 1 by 1 (in slot closests to CPU)
- Removed CMOS battery
- Reset Bios with jumpers
- Disconnect internal cd rw drive (its broke so i just disconnected)
Im sure theres more I just forgot to write them all down Please if some of you Smart computer peeps can help with any suggestions, etc. I would GREATLY APPRECIATE IT before I loose my mind!! lol... There has to be a solution.. Its probably something simple and im just too dumb to figure it out.. lol...Im not sure what all info one might need to help me, so Im just going to list everything I can find..
HP sent me Vista Home premium Recovery Discs and a Supplemental Recovery disc.. ??

HP Pavilion Desktop a1700n
Config- AMD Athlon 64X2 Dual Core Processor 3800+
CPU- 2000Mhz

Cache Ram- 512kb X2
Installed Memory- 3072mb/PC2-4200
Bank 1 1024mb/ddr2 sdram
Bank 2 1024mb/ddr2 sdram
Bank 3 512mb/ddr2 sdram
Bank 4 512mb/ddr2 sdram

HDD 250 GB WDC WD2500JS- 60NCB1 Sata (Internal)
Serial # WD-WCANKA846828

BIOS- Phoenix Awardbios cmos
bios revision: 5.07 3/19/07
core version: 6.0
model #: a1700n
product #: RK572AA-ABA
build Id: 71NAv3PrA4

Motherboard- A8M2N-LA (NodusM3)

CD-rom: USB-CDR0M0 Sony DVD RW DRU-840A SS01
Update: I tried installing Os with an internal PATA cd-rom that I borrowed.. now all i get Is a
black screen with a blinking curser in top left corner.
help pleeeeease!!!

 

[spunk.funk]

Take the HDD out of the computer and attach it to another computer via USB Adapter or as a Slave Drive. Boot with the Hirens CD in one of the tools, Partition the Drive and format it NTFS on this other computer. It should work. Now remove the drive and put it back in the HP machine and boot off of the HP discs to install windows to the pre-formatted drive.

 

[TLPG]

Hello spunk.funk,

Ty SOOO MUCH for replying! great! I will try that..The other desktop I have is a old 2001 dell millenium (if it still boots).. I will order this adapter and try it. If the dell desktop doesnt boot by chance, can I use a usb on a laptop?
Also, I eventually figured out how to get that partition wizard 7 to run from herins boot cd. The right mouse clicks and alt button to access the top file menus threw me off! :/ must be a linux thing? Anyway, I wiped the drive and made a ntfs partition. (I think I did it right), but I still get that dang hp 1012 error after the ms green loading bar. if formatting my hdd in another pc doesnt work, do u have any other things I could try? Thanks again

 

[TLPG]

I might be able 2 borrow my nephews tower. His has sata connections. I think he already has 2 hdd installed. Should I disconnect these before I connect mine? He would kill me if I accidently erased his drives. Ty 4 ur time

 

[spunk.funk]

wiped the drive and made a ntfs partition. (I think I did it right), but I still get that dang hp 1012 error after the ms green loading bar

walk me through what you are doing in the quote step by step.
If you Deleted the Partition so the whole drive is now Unallocated Space. then Created one large partition, and Formatted that Partition NTFS. You then should be able to Boot with the HP CD, Does the CD boot? what happens after that? does it see the HDD? Does it acknowledge the partition? Does it start to install the files? Does it finish the Windows install? When do you see the HP 1012 error?

 

[TLPG]

Hello Spunk.funk,

Yes, I deleted the partiton which then became all unallocated, then i created a new partion as ntfs with herins boot cd "partition wizard 7"
When i run the recovery cd this happens as follows:

1) I boot from a usb cdrom and its first to boot in bios. (it boots)
2) It proceeds to "windows is loading files" and runs all the way through.
3) screen goes black with curser blinking in top left corner
4) Microsoft Corp.sign with Green loading bar runs briefly
5) Blue Screen with error: Error 1012. If the Issue continues, please contact HP Support
6) i hit ok and it powers down and restarts all over again with the same error.

I borrowed my nephews tower to move my hdd there to try to reformat/partition but im not real sure how to connect it properly. do i have to unconnect his? his bios says his hdd is on sata 4 i believe.. any help with be very very much appreciated... I really need to get this fixed but I dont want to mess up his fancy custom pc he had built... thanks alot for you help and time

 

[TLPG]

ok yet another update: tried another internal pata cd/dvd rom in the the crap hp. loaded the hp recovery disc and it actually got me to the "Welcome to the recovery manager" screen. yay!! so i try to click next and the mouse wont click it. so i hit enter and another screen pops up and says "A Supplemental recovery disc is required to continue with the system recovery, to continue, insert the supplemental recovery disc" and pops out the cd. so i then put in the supplemental disc, and the next screen says "factory image recovery" will format your hard drive blah blah.. but it wont let me click on yes or no option.. they highlight if i put the mouse over it but wont click on to select. when i hit enter to go to next screen the pc reboots, cdrom spins then goes to a black blank screen with curser in left top corner..ive tried running this over and over with the same result.. sat and waited for blank screen to end but it just stays there!!
Ideas anyone?? this is installation is ridiculas!!

 

[spunk.funk]

Your mouse is not going to work in the recovery environment. You must use the Arrow keys to select a box. Or the Tab key. Once it's highlighted then press Enter to go to the next window. There are probably brief instructions at the bottom of the window on which keys to press to select an entry. (ex) Pg Up/Pg Dwn to move to select item. Press Esc to Exit

 

[TLPG]

Hello Spunk.funk,

Thank you sooo much for all your help...moving the hdd to another pc and formatting/partitioning there did the trick! then after replacing the mouse I was able to click on the options in recovery manager and it went thru.. took a couple more formats but it eventually went! thanks again!!!!