[SpywareDr]

Before you do that, have you tried all of HP's troubleshooting steps here?

HP Customer Support - Knowledge Base > HP Chromebook PCs - Chromebook Is Not Charging or Does Not Turn On​

 

[SpywareDr]

1) What does the have to do with the OP's problem?

2) The OP has already found a solution, see post #4

 

[SpywareDr]

She took the computer in to school and they were able to confirm that it needed a new board. She was not charged and all is right in the world again