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Discussion Starter · #1 ·
Hi

I have loaded, unloaded my printer software twice and still have the same issue. When using explorer, if I have more than one window open and I try to close out one window all close automatically. With no printer loaded it does not do this. Printer on or off does not change the problem. Can you help?

Thank You
Rick
 

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Discussion Starter · #3 ·
What is an IE? And this only started after the printer was installed. When I uninstall it goes away, then comes back after the printer is installed again.

Thank you for the response!

Rick
 

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Discussion Starter · #9 ·
still no go. I called HP, they were questioning my memory. But it is on closing a window when the problem arises. Any thoughts?

Thank You for your time

Rick
 
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