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Discussion Starter · #1 ·
trying to install my hp 7310 all in one printer. i have done this before with the disc that came with the printer and had no problems. now after having to do a complete reinstallation of my os. i keep getting new hardware found message. and a problem occured during installation. it detects the hardware but will now complete the setup. after going to my control panel and printers folder it does not show the printer. need help soon!
 

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Hello and Welcome to TSF,

Go here for printer driver and software:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=391182&lang=en

Download: HP Photosmart Full Feature Software and Drivers

Note: Unplug cable to printer, check in control panel, add/remove that any printer driver and software installed is removed and computer is restarted.

To install printer in xp windows:

1. Plug in power cord and turn on printer
2. Install printer driver and software that you downloaded
3. Plug in serial cable when asked to by installation
4. after installation completes, restart computer
5. go back to HP and download patch, and updates to for printer
6. restart computer after updates and patch is installed.
7. your done.
 
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