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Discussion Starter · #1 ·
I am running Microsoft XP and have a HP 1012 laser jet printer. It has been acting up lately. All 3 lights are lit up, which in the manual means "fatal error" with the machine itself. I can turn the printer off and sometimes it will run ok for a couple of prints and then goes back to all 3 lights lit up again. Oh, by the way, they are solid not blinking. I have uninstalled and reinstalled drivers and nothing changed. Anyone know what this means? Do I need a new laser jet or just some parts? Help!!
 

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Didn't know how to edit this thread, so am replying to add more to what I said earlier. Now the print quality is lighter and lighter. I just put in a brand new cartridge from office depot. It is not an HP cartridge, but I still had some toner in my old cartridge, so I put that one back in thinking maybe I got a bum cartridge from office depot and it did not help at all. Gonna try to call support at HP but we all know where that will lead, so please help if possible.
 
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