Hi Heatherindk. . .
Welcome to the Tech Support Forum. . . Vista Support!
I would recommend that you un-install all prior versions of Java, then go HERE and download the latest version of Java v6.6.
Then test Gmail and HotMail.
One other question - Can you obtain access to either account when using Mozilla Firefox, found HERE?
Regards. . .
jcgriff2
Welcome to the Tech Support Forum. . . Vista Support!
I would recommend that you un-install all prior versions of Java, then go HERE and download the latest version of Java v6.6.
Then test Gmail and HotMail.
One other question - Can you obtain access to either account when using Mozilla Firefox, found HERE?
Regards. . .
jcgriff2