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Hi and Welcome to TSF!

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Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.

If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.

It is also important you don't miss a step and perform everything in the right order!!. .


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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

Download LQfix and save it to your desktop. Extract the file to your desktop but do not use it yet!

Download ETRemover_v130.zip - Unzip to a new folder
  • From that folder, click on ETRemover_v130.exe
  • Click About >> check for updates
  • After it has updated itself, close that program. We'll run it later
WARNING!! This tool should be run from safe mode only. It will not be able to delete files in use by Windows, so running it from a regular windows session is useless. A readme is included with complete details on the tool and the malware it removes.

Download L2MFix - Double click L2mfix.exe & answer Yes when prompted. Then click the Install button to extract the files to a newly created folder named - L2mfix

Unplug your computer from the Internet when you have finished downloading


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REBOOT TO SAFE MODE
  1. Restart the computer. The computer begins processing a set of instructions known as BIOS.
  2. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
  3. Continue to do so until the 'Windows Advanced Options' menu appears.
  4. Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.


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Enable the viewing of Hidden files
  1. From Windows Explorer, go to Tools>Folder Options>View tab.
  2. Enable the option for `Show hidden files and folder´
  3. Disable the option for `Hide file extensions for known types´
  4. Disable the option for `Hide protected operating system files´
  5. Click Yes to confirm & then click OK

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Doubleclick LQfix.bat that you saved on your desktop earlier.
A dos window will open and close again, this is normal.

Run ETRemover_v130.exe, then click the "Kill Elite Toolbar" button and wait until it finishes its work.

* Occasionally a DOS box may appear asking your permission to delete some files in temporary Windows directories. You must accept the deletion of these to be sure of properly removing the malware!


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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
  • ViewPoint
    MyWebSearch

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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
O4 - HKLM\..\Run: [GLSetIT32] C:\winnt\system32\msiexec16.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\eliterwr32.exe
O4 - HKLM\..\Run: [BNITE] C:\WINNT\\\\\\\\\\
O4 - HKLM\..\Run: [System service62] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\RunOnce: [MyWebSearch bar Uninstall] rundll32 C:\PROGRA~1\UNINST~1.DLL,O -
O20 - Winlogon Notify: ShellScrap - C:\WINNT\system32\enl8l13u1.dll (file missing)



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Locate and delete the following folder(s), if present:
  • C:\Program Files\Viewpoint\
Locate and delete the following file(s), if present:
  • C:\winnt\system32\msiexec16.exe
    C:\winnt\system32\eliterwr32.exe
    C:\WINNT\etb\pokapoka63.exe
    C:\WINNT\system32\enl8l13u1.dll

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Close all open programs
Double click L2mfix.bat
Select option #2 - Run Fix - by typing 2
Press any key to reboot your computer.
After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Copy the contents of that log and paste it here, along with a new HJT log.

Please Do NOT run any other files in the l2mfix folder until you are told to


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REBOOT TO NORMAL MODE

Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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In your next post, please include fresh logs from:
  1. HiJackThis
  2. Online scan
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
 
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