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Discussion Starter #1
My IE homepage has changed to "about:blank" and attempts to change it back have failed. Not only that, I now cannot use IE to browse the internet, it redirects it to the two following sites.

www.security2k.net: This comes up as the home page after I open IE with about:blank as the home page. Using a program called PeerGuardian, this site is listed with this information: ATRIVOTECHNOLOGIES[CWStrojans-widerange-split 1.5]

www.securityerror.com: This comes up whenever I type in a URL. PeerGuardian also lists this info: Noblindlinks.com/Accretive Technology Group [CWS]

Also I believe as a result of this, whenever my computer starts, a program "Windows NT Logon Application" (C:\WINDOWS\system32\winlogon.exe" now attempts to connect to 69.50.188.51 when it never did so before.

I have also discovered that since this started, the Resident "SDHelper" of Spybot S&D has been disabled and cannot be turned back on. Re-installs of the program have failed to resolve it.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Sygate\SPF\smc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 8:17:49 PM, on 20/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\ewido\Security Suite\ewidoctrl.exe
C:\Program Files\ewido\Security Suite\ewidoguard.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg4.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Documents and Settings\Edio Lau\My Documents\My Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: HomepageBHO - {893fad3a-931e-4e53-b515-b1426d63799b} - C:\WINDOWS\system32\hpF3D.tmp
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [WinGuard Pro 2004] C:\WINDOWS\system32\wgp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Sygate Personal Firewall] C:\Program Files\Sygate\SPF\Smc.exe -startgui
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: MA111 Configuration Utility.lnk = ?
O4 - Global Startup: Updates from HP.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\poker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123428596015
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123937850562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\Security Suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\Security Suite\ewidoguard.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


End of KRC HijackThis Analyzer Log.
====================================================================
 

·
TSF Security Team, Emeritus
Joined
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26,363 Posts
Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
  • Open Spybot Search & Destroy.
  • In the Mode menu click "Advanced mode" if not already selected.
  • Choose [Yes] at the Warning prompt.
  • Expand the [Tools] menu.
  • Click [Resident].
  • Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
  • In the File menu click [Exit] to exit Spybot Search & Destroy.
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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

smitRem.exe - extract it to it's own folder.

KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.
If you have not already installed Ad-Aware SE 1.06, download and update aawsepersonal.exe


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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Launch KillBox.exe & select the following options:
  • delete on Reboot
  • end Explorer shell while killing file
  • unregister dlll before deleting * if it's not grayed out
Select all the filenames below & then right-click & select Copy
  • C:\WINDOWS\system32\mssearchnet.exe
    C:\WINDOWS\system32\nvctrl.exe
    C:\WINDOWS\system32\hpF3D.tmp
* Go to the File menu, and choose Paste from Clipboard
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.
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Next, reboot your computer in SafeMode :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS


Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: HomepageBHO - {893fad3a-931e-4e53-b515-b1426d63799b} - C:\WINDOWS\system32\hpF3D.tmp
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -



= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Open Ad-aware and close ALL other windows.

1. Click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
  • In the General window make sure the following are selected in green:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    • Prompt to update outdated definitions - set the number of days = 7
  • Click on the Scanning button on the left and select in green:
    • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
  • Click on the Advanced button on the left and select in green:
    • Move deleted files to recycle bin
    • include addtional object information
    • DeSelect - include negligible objects information
    • Don't log streams smaller than 0 bytes
    • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the Tweak button:
    • Under Scanning Engine:
      • Unload recognized processes during scanning
      • Ignore spanned files when scanning cab archives
      • Scan registry for all users instead of current user only
    • Under Cleaning Engine:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Include computer & username in logfile
      • Please DeSelect: Include Module list in logfile
2. Click on Proceed to save the settings.
3. Click Start
4. Choose - Perform Full System Scan
5. DeSelect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
6. Click Next and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
7. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
8. Right-click on the list and choose Select All
9. Click Next to finish removing the items that were found


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Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


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Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


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Next go to Control Panel click Display>Desktop>Customize Desktop>Website>Uncheck "Security Info" if present.


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REBOOT TO NORMAL MODE


Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



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In your next post, please include fresh copies of:
  • HiJackThis log
    [*] Online scan
    [*] Smitfiles.txt
    [*] Ewido's log
Let us know if any problems persist.
 

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Registered
Joined
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4 Posts
Discussion Starter #3
It Worked!

Thanks for the quick reply, and after following the instructions given, IE now functions properly and the problem seems to have been resolved. Here's the new HJT Log and the other reports.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Sygate\SPF\smc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 2:15:59 AM, on 21/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido\Security Suite\ewidoctrl.exe
C:\Program Files\ewido\Security Suite\ewidoguard.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg4.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Documents and Settings\Edio Lau\My Documents\My Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [WinGuard Pro 2004] C:\WINDOWS\system32\wgp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Sygate Personal Firewall] C:\Program Files\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: MA111 Configuration Utility.lnk = ?
O4 - Global Startup: Updates from HP.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\poker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123428596015
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123937850562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\Security Suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\Security Suite\ewidoguard.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


End of KRC HijackThis Analyzer Log.
====================================================================

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Scan result:

:mozilla.89:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.184:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.185:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.186:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.187:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.188:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.271:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
:mozilla.324:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
:mozilla.404:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Revenue : Cleaned with backup
:mozilla.436:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.437:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.438:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.439:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.440:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.490:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Weborama : Cleaned with backup
:mozilla.558:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.559:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.560:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.572:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.582:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.659:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Sitestat : Cleaned with backup
:mozilla.746:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.747:C:\Documents and Settings\Edio Lau\Application Data\Mozilla\Firefox\Profiles\gy233zk2.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
C:\GERRARD\funny.exe -> Backdoor.Small : Cleaned with backup
C:\Program Files\Messenger Plus! 3\Setup.dat/sponsor.exe -> TrojanDownloader.Swizzor.ag : Cleaned with backup
C:\RECYCLER\S-1-5-21-753823785-3823736951-2842692284-1008\Dc5.exe -> Backdoor.Small : Cleaned with backup


::Report End
=======================================================

Panda ActiveScan Report

Adware:Adware/KeenValue No disinfected C:\WINDOWS\browserxtras\pn\remove.exe

Adware:adware/twain-tech No disinfected C:\WINDOWS\smdat32m.sys

Possible Virus. No disinfected C:\WINDOWS\system32\ldB17.tmp

Virus:Trj/ExpHook.A Disinfected C:\WINDOWS\system32\msvol.tlb

=====================================================

smitRem log file
version 2.4

by noahdfear

The current date is: Wed 21/09/2005
The current time is: 0:26:50.45

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present

~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~

~~~ system32 folder ~~~
ncompat.tlb
mscornet.exe

~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Post-run Files Present
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Wininet.dll ~~~

CLEAN! :)
 

·
TSF Security Team, Emeritus
Joined
·
26,363 Posts
Have killbox delete these files & we're done:

C:\WINDOWS\browserxtras\pn\remove.exe
C:\WINDOWS\smdat32m.sys
C:\WINDOWS\system32\ldB17.tmp



Now that your system is clean, please follow these simple steps in order to keep your computer clean and secure:


  1. CLEAR & RESET SYSTEM RESTORE'S CACHE
    Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
    • Tick on the checkbox - Turn off System Restore on all drives
    • Click Apply
    Turn it back 'On' by unticking the same checkbox & click OK


  2. DISABLE THE VIEWING OF SYSTEM FILES
    From Windows Explorer, go to Tools>Folder Options> View tab.
    • Untick - Show hidden files and folder
    • Tick - Hide file extensions for known types
    • Tick - Hide protected operating system files
    Click Yes to confirm & then click OK


  3. SECURING INTERNET EXPLORER
    From within Internet Explorer click on the Tools menu and then click on Internet Options.
    • Select the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Select Custom Level .
        • Change 'Download signed ActiveX controls' to Prompt
        • Change 'Download unsigned ActiveX controls' to Disable
        • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
        • Change 'Installation of desktop items' to Prompt
        • Change 'Launching programs and files in an IFRAME' to Prompt
        • Change 'Navigate sub-frames across different domains' to Prompt
        • When all these changes have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Select OK to exit the Internet Properties page.

  4. ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

    It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  5. FIREWALL
    Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.


  6. Microsoft Windows Update
    Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


  7. SPYBOT - SEARCH & DESTROY
    Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


  8. AD-AWARE
    Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here


  9. SPYWAREBLASTER
    SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

    Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here


  10. IE-SPYAD
    IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here


  11. MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file
Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

  • Weather Watcher - Free taskbar weather program that is free, malware free, and resource light.

  • Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

  • Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

  • Google Toolbar - Get the free google toolbar to help stop pop up windows.

  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • Winpatrol - Download and install the free version of Winpatrol.
    A tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.


Please respond to this thread one more time so we can mark this thread as resolved.
 

·
Registered
Joined
·
4 Posts
Discussion Starter #5
I have a problem with Windows Update, I can get it to start checking for updates but then it gets stuck and it doesn't proceed from the green bar that you get when you start searching for updates.


====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Sygate\SPF\smc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 2:00:08 PM, on 21/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\ewido\Security Suite\ewidoctrl.exe
C:\Program Files\ewido\Security Suite\ewidoguard.exe
C:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg4.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WINPAT~1.EXE
C:\Documents and Settings\Edio Lau\My Documents\My Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [WinGuard Pro 2004] C:\WINDOWS\system32\wgp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Sygate Personal Firewall] C:\Program Files\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: MA111 Configuration Utility.lnk = ?
O4 - Global Startup: Updates from HP.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\poker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123428596015
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123937850562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\..\{0A9B02CB-E9AD-45F6-A586-B398BBBACEC5}: NameServer = 144.140.70.29,144.140.71.29
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\Security Suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\Security Suite\ewidoguard.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


End of KRC HijackThis Analyzer Log.
====================================================================
 

·
TSF Security Team, Emeritus
Joined
·
26,363 Posts
It may be that Windows requires you to perform Windows Validation before it allows you to download updates. Please try this ...

*Please go here (Microsoft website) using Internet Explorer ( not Firefox or any other browser as they won't work)
*Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here.
 

·
Registered
Joined
·
4 Posts
Discussion Starter #7
Thank you for running the Windows Validation Assistant. It appears that your Windows Product Key is valid.

This is a strong indicator that your operating system is genuine, however the Windows Validation Assistant cannot make a final determination.

To verify that you received a genuine Certificate of Authenticity and software CD, compare your anti-piracy features in the next section.
 
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