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Discussion Starter #1
I am having a problem getting rid of cydoor.topicks.a
here's a copy of my hjt log

Logfile of HijackThis v1.99.1
Scan saved at 11:07:26 AM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\j?vaw.exe
C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\KeyText\KeyText.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\USA Datanet Internet Portal\Netsurf.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\YPSR\ypsr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\DOCUME~1\Karen\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.usadatanet.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/defaults/sb/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [MSKernel32] C:\WINDOWS\SYSTEM32\MSKernel32.vbs
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\hta\station.sbrt
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [YfDM] C:\WINDOWS\gikuqusn.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Win32DLL] C:\WINDOWS\Win32DLL.vbs
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Ozedoyhe] C:\WINDOWS\system32\j?vaw.exe
O4 - Startup: KeyText.lnk = C:\Program Files\KeyText\KeyText.exe
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\Karen\Local Settings\Temp\{6F8B0C02-4A61-4BD6-8454-400E97F9FC81}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Point Alert - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm (file missing) (HKCU)
O9 - Extra button: (no name) - {67B50696-04BA-48ea-A697-28AA0EAA9C26} - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm (file missing) (HKCU)
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.gearheadgarage.com/
O16 - DPF: 3 Point Showdown by pogo - http://game1.pogo.com/applet-6.3.1.26/threepoint/threepoint-ob-assets.cab
O16 - DPF: 6th Street Omaha Poker by pogo - http://game1.pogo.com/applet-6.2.5.28/omaha/omaha-ob-assets.cab
O16 - DPF: Aces Up! by pogo - http://game1.pogo.com/applet-6.3.2.32/aces/aces-ob-assets.cab
O16 - DPF: Ali Baba Slots TM by pogo - http://game1.pogo.com/applet-6.3.1.26/slots/alibaba-ob-assets.cab
O16 - DPF: All-Star Football Challenge by pogo - http://game1.pogo.com/applet-6.1.5.21/allstarfb2/allstarfb2-ob-assets.cab
O16 - DPF: Armored Attack by pogo - http://game1.pogo.com/applet-6.2.5.42/cctank/cctank-ob-assets.cab
O16 - DPF: Backgammon by pogo - http://game1.pogo.com/applet-6.3.0.53/backgammon/backgammon-ob-assets.cab
O16 - DPF: Battle Phlinx by pogo - http://game1.pogo.com/applet-6.3.3.27/battlephlinx/battlephlinx-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.3.0.46/blackjack/blackjack-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://game1.pogo.com/applet-6.1.3.28/videoblackjack/videoblackjack-ob-assets.cab
O16 - DPF: Bump by pogo - http://eaweb02.pogo.com/applet-6.1.4.29/bump/bump-ob-assets.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.com/applet-6.1.4.22/canasta/canasta-ob-assets.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.com/applet-6.2.1.34/checkers2/checkers-ob-assets.cab
O16 - DPF: Chess by pogo - http://game1.pogo.com/applet-6.1.5.21/chess2/chess2-ob-assets.cab
O16 - DPF: ConferenceRoom Java Client - http://chat2.cytron.com:8000/java/cr.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.com/applet-6.1.4.22/checkeredflag/checkeredflag-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://game1.pogo.com/applet-6.3.1.26/domino/domino-ob-assets.cab
O16 - DPF: EA Sports Web Soccer by pogo - http://game1.pogo.com/applet-6.3.1.26/soccer/soccer-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.com/applet-6.2.0.30/solitaire2/solitaire2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.1.4.22/superbingo/superbingo-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.com/applet-6.1.3.21/greenback/greenback-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.com/applet-6.2.5.28/harvest/harvest-ob-assets.cab
O16 - DPF: Hearts by pogo - http://game1.pogo.com/applet-6.2.5.28/hearts/hearts-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.com/applet-6.3.2.32/drawpoker/drawpoker-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.com/applet-6.3.1.26/pool2/pool-ob-assets.cab
O16 - DPF: Its Outta Here 2 by pogo - http://game1.pogo.com/applet-6.1.3.28/itsoutofhere/itsoutofhere-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.1.3.28/jigsaw/jigsaw-ob-assets.cab
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.3.3.27/gin/gin-ob-assets.cab
O16 - DPF: Keno by pogo - http://game1.pogo.com/applet-6.1.3.28/keno/keno-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.2.5.28/lottso/lottso-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.3.1.33/mahjong/mahjong-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game1.pogo.com/applet-6.3.3.27/mlslots/mlslots-ob-assets.cab
O16 - DPF: NASCAR Web Racing by pogo - http://game1.pogo.com/applet-6.2.5.42/nascar/nascar-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game1.pogo.com/applet-6.1.3.28/paigow/paigow-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.com/applet-6.3.2.25/freecell/freecell-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.com/applet-6.2.5.28/waterwheel/waterwheel-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://game1.pogo.com/applet-6.3.1.26/perfectpasser/perfectpasser-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.3.2.25/flinger/flinger-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.com/applet-6.2.5.28/pinochle/pinochle-ob-assets.cab
O16 - DPF: Pirate's Gold by pogo - http://game1.pogo.com/applet-6.2.5.28/piratesgold/piratesgold-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.com/applet-6.3.3.27/popfu/popfu-ob-assets.cab
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.3.1.26/poppazoppa/poppazoppa-ob-assets.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.com/applet-6.2.4.23/poppit2/poppit2-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game1.pogo.com/applet-6.1.3.28/poppit/poppit-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://game1.pogo.com/applet-6.2.3.36/sawgrass/sawgrass-ob-assets.cab
O16 - DPF: SciFi Slots by pogo - http://game1.pogo.com/applet-6.1.3.28/slots/scifi-ob-assets.cab
O16 - DPF: Showbiz Slots 2 by pogo - http://game1.pogo.com/applet-6.1.3.28/slots/showbiz2-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.2.0.37/slots/showbiz-ob-assets.cab
O16 - DPF: Spades by pogo - http://game1.pogo.com/applet-6.3.3.27/spades/spades-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.com/applet-6.3.1.26/spider/spider-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.com/applet-6.3.3.27/squelchies/squelchies-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://game1.pogo.com/applet-6.3.0.46/sweettooth/sweettooth-ob-assets.cab
O16 - DPF: Tank Hunter by pogo - http://playweb01.pogo.com/applet-6.1.3.28/tank/tank-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.2.0.30/holdem/holdem-ob-assets.cab
O16 - DPF: The Sims Pinball by pogo - http://game1.pogo.com/applet-6.1.4.22/simball/simball-ob-assets.cab
O16 - DPF: Top Down Baseball Challenge by pogo - http://game1.pogo.com/applet-6.1.4.29/topdown2/topdown2-ob-assets.cab
O16 - DPF: Tornado 21 - http://download.games.yahoo.com/games/clients/y/t21t0_x.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.0.46/peaks/peaks-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.com/applet-6.3.1.26/jumbee/jumbee-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.com/applet-6.2.3.36/turbo21/turbo21-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.1.3.28/wordwhomp/wordwhomp-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.1.3.21/whackdown/whackdown-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.com/applet-6.2.2.66/wordjong/wordjong-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.com/applet-6.2.5.28/worldclass/worldclass-ob-assets.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt4_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt1_x.cab
O16 - DPF: {0A50726E-51A2-42BB-8392-98F050C40A10} (SkillJamLoader Class) - http://inboxdollars.skilljam.com/ssp/SkillJamLoader.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123939734953
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F61A1AB-C1B4-4D61-958F-407FAE29E9A8}: NameServer = 69.67.254.2 69.67.254.3
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

thanks,
Karen
 

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Hi and Welcome to TSF!

You have the 'I Love You' virus.

Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.

If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.

It is also important you don't miss a step and perform everything in the right order!!. .

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Please do not run Hijackthis from it's current location.
  • Create a permanent directory - C:\Program Files\HiJackThis\
    Re-locate all files to the new directory
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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them in your next post.

Please download CleanUp! (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet!


Unplug your computer from the Internet when you have finished downloading


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REBOOT TO SAFE MODE
  1. Restart the computer. The computer begins processing a set of instructions known as BIOS.
  2. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
  3. Continue to do so until the 'Windows Advanced Options' menu appears.
  4. Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.

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Enable the viewing of Hidden files
  1. From Windows Explorer, go to Tools>Folder Options>View tab.
  2. Enable the option for `Show hidden files and folder´
  3. Disable the option for `Hide file extensions for known types´
  4. Disable the option for `Hide protected operating system files´
  5. Click Yes to confirm & then click OK
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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O4 - HKLM\..\Run: [MSKernel32] C:\WINDOWS\SYSTEM32\MSKernel32.vbs
O4 - HKLM\..\Run: [YfDM] C:\WINDOWS\gikuqusn.exe
O4 - HKLM\..\RunServices: [Win32DLL] C:\WINDOWS\Win32DLL.vbs
O4 - HKCU\..\Run: [Ozedoyhe] C:\WINDOWS\system32\j?vaw.exe
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\Karen\Local Settings\Temp\{6F8B0C02-4A61-4BD6-8454-400E97F9FC81}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: PowerReg Scheduler.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.6.cab



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Locate and delete the following file(s), if present:
  • C:\WINDOWS\SYSTEM32\MSKernel32.vbs
    C:\WINDOWS\gikuqusn.exe
    C:\WINDOWS\Win32DLL.vbs
    C:\WINDOWS\system32\j?vaw.exe
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Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
    [X]Scan local drives for temporary files (Please uncheck this option)
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep stored in these locations, Move them now!!!

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REBOOT TO NORMAL MODE

Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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In your next post, please include fresh logs from:
  1. HiJackThis
  2. Online scan
  3. TMAS/Antispyware.log results
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
 
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