Hi and Welcome to TSF
Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)
Download LQfix.exe and place it on your desktop.
Once you reboot....
Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.24-7searching-and-more.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\RunOnce: [ruen] C:\WINDOWS\System32\shao.vbs
C:\WINDOWS\System32\shao.vbs <--delete that file.
Reboot back to normal windows...
Please run an online scan at http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Once it has finished save the activescan log. Then post that log in your next post along with a new hijackthis log.
Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
- Ad-Aware® SE Personal Edition
*Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
- Spybot Search & Destroy
- CWShredder
Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)
Download LQfix.exe and place it on your desktop.
- Doubleclick LQfix.exe and click install.
- This will create a new folder called LQfix on your desktop.
- Open the folder and doubleclick ClickThis.bat
- Follow the prompts on the screen.
- Your system will reboot afterwards.
- Please be patient after reboot, because there is a script running in the background.
Once you reboot....
Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.24-7searching-and-more.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\RunOnce: [ruen] C:\WINDOWS\System32\shao.vbs
C:\WINDOWS\System32\shao.vbs <--delete that file.
Reboot back to normal windows...
Please run an online scan at http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Once it has finished save the activescan log. Then post that log in your next post along with a new hijackthis log.