[jumper]

Thanks in advance to anyone who can help. The original symptom of my problem was that there were several processes taking over all the processing time on my computer. Windows were popping up right and left, and eventually the machine just rebooted itself. I followed the directions in the KRC spyware tutorial and got rid of MANY items on my machine. After running HiJackThis, I got the attached results. There are still a few items that look suspicious (surfsidekick?), but I need help to identify them and manually remove them from my system. In the meantime, I can only run in safe mode or everything comes right back.

Here's the log:
====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.0
Scan saved at 10:38:34 PM, on 8/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.24-7searching-and-more.com/sp2.php
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive2k\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive2k\Program\AHQInit.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [seeve] C:\WINNT\seeve.exe
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [ttbxvpy] C:\WINNT\system32\rugtbz.exe r
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcast.net/anon.comcastonline2/onleng/downloads/VideoMail/vmLauncher2.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7D40ADF2-AD68-4959-ACEC-DA96BF5E6EB7} (SpyBouncer.SBDownloader) - http://spywareremover.spybouncer.com/downloader.ocx
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1439/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D7A7442D-85A9-475F-82F9-65ED4110B4C5} (iiittt Class) - http://gpstool.globaladserver.com/v30/gpstool.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://costco.internetimagingnetwork.com/activex/PCAXSetup.cab?
O20 - AppInit_DLLs: repairs.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: System Startup Service - Unknown - C:\WINNT\svcproc.exe (file missing)


End of KRC HijackThis Analyzer Log.
====================================================================

 

[alba]

Hi there and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

regards
alba

 

[alba]

Hello jumper welcome to TSF

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.


Please make sure you are not running Hijack This from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer, click on C: then click on File > New > Folder and call it HJK , or another name of your choice. The program creates backup files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your system is set to empty temp files.

You are using an outdated version of Hijack This. Please download and install the latest version by going to this Site

WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't good at all. They collect information about you and your usage. We recommend uninstalling it.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).


================================================
Tool 1.Download LQfix.exe and place it on your desktop.
Doubleclick LQfix.exe and click install.
This will create a new folder called LQfix on your desktop.

Tool 2. Please download Adaware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this Site to get the plug-in for fixing VX2 variants.
The VX2 plugin is the latest version please ensure you download and install it

Tool 3. Download
KillBox v2.0.0.175

Tool. 4Download Cleanup from Here (Alternate site if the above is not working Go Here)

• A window will open and choose SAVE, then DESKTOP as the destination.
• On your Desktop, click on Cleanup40.exe icon.
• Then, click RUN and place a checkmark beside "I Agree"
• Then click NEXT followed by START and OK.
• A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
• Click OK
• DO NOT RUN IT YET

Tool 5. I need you to update Ewido again. Please go to this website - update
Download the full updated database (Approximately 3600 KB) & install it unto your copy of Ewido.

===============================================
Fix

Tool 1
Open the LQfix folder and doubleclick ClickThis.bat
Follow the prompts on the screen.
Your system will reboot afterwards.
Please be patient after reboot, because there is a script running in the background

Tool 2 Run Ad-Aware, update to the latest definitions, then click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK", then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.

Reboot your PC and run Ad-Aware again. This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next. Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.

You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.

When Ad-Aware starts up, click on "Start", then "Next". Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.

Tool 3. When doing the fix, you shall be viewing these instructions from Wordpad.
Copy the filename(s) listed below.
Select/Highlight all the filenames & then click on Wordpad's 'Edit' menu & select 'copy'

• LIST OF FILES THAT NEED TO BE KILLBOXED
  
  
  C:\WINNT\seeve.exe
  C:\WINNT\system32\PSof1.exe
  C:\WINNT\ VCMnet11.exe
  C:\WINNT\system32\rugtbz.exe

Launch KillBox.exe

1. Go to the File menu, and choose Paste from Clipboard * this feature does not work on older versons of Killbox
   Click the dropdown-arrow next to the "Full Path of File to Delete" field.
   Verify that the filenames you pasted are found in there.
2. Select/tick the following:
   • Delete on Reboot
     [*] End Explorer Shell While Killing File
     [*] Unregister.dll Before Deleting * if it's not grayed out
3. Click the RED X button.
4. Click Yes at the 'Delete on Reboot' prompt.
5. Click Yes at the 'Pending Operations prompt'.

* If you received a message such as: "PendingFileRenameOperations registry data has been removed by external process", you have to manually restart Windows.

• If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.

============================================

Next, please reboot your computer in SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.


Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

WildTangent
SurfSideKick 3
Windows AFA Internet Enhancement


=========================================


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)


R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.24-7searching-and-more.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.24-7searching-and-more.com/sp2.php
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [seeve] C:\WINNT\seeve.exe
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [ttbxvpy] C:\WINNT\system32\rugtbz.exe r
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O16 - DPF: {7D40ADF2-AD68-4959-ACEC-DA96BF5E6EB7} (SpyBouncer.SBDownloader) - http://spywareremover.spybouncer.com/downloader.ocx
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1...23/cpbrkpie.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {D7A7442D-85A9-475F-82F9-65ED4110B4C5} (iiittt Class) - http://gpstool.globaladserver.com/v30/gpstool.cab
O20 - AppInit_DLLs: repairs.dll
O23 - Service: System Startup Service - Unknown - C:\WINNT\svcproc.exe (file missing)


Please remember to close all other windows, including browsers then click Fix checked.

Locate and delete the following folder(s), if present:

*
C:\Program Files\SurfSideKick 3
C:\Program Files\WildTangent

Locate and delete the following file(s), if present:

*
C:\WINNT\seeve.exe
C:\WINNT\system32\PSof1.exe
C:\WINNT\VCMnet11.exe
C:\WINNT\system32\rugtbz.exe

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Tool 4. Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
• Cleanup! All Users
*Make sure the following areunchecked
• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
REBOOT your system to Safe Mode.


Tool 4 Run Ewido:
*Click [Scanner]
*Click [Complete System Scan] to begin scanning.
*Click [OK] when prompted to clean files

With the first file it prompts to clean, select the option - "Perform action on all infections " - & choose clean and click [OK].

Once finished, click the [Save report] button
Save the report to your desktop
Close Ewido


Please reboot to normal mode

Then do a fresh online scan at Panda ActiveScan

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Next'
3. Enter your e-mail address & click 'Send' ...begins downloading Panda's ActiveX controls.- 8MB
4. In the next window, & checkmark the following:
   • Disinfect automatically
   • Scan compressed files
   • Scan e-mail files
   • Detect unknown viruses (heuristic)
   • Detect spyware
5. Begin the scan by selecting All My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
6. If it finds any malware, it will offer you a report. Click on see report
7. Then click Save report
8. Post the contents of the report in your next reply

Please post a fresh
Hijack This log,
Ewido,
Panda scan

so that we can check if your system is clean.

 

[jumper]

update HijackThis log

I have followed the instructions you gave me, with what appears to be some success. At least I can now boot the computer and it will stay up. Here are the logs you requested:

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 6:55:12 PM, on 8/28/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\VISION~1\ONETOU~2.EXE

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive2k\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive2k\Program\AHQInit.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcast.net/anon.comcastonline2/onleng/downloads/VideoMail/vmLauncher2.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://costco.internetimagingnetwork.com/activex/PCAXSetup.cab?
O20 - AppInit_DLLs: repairs.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe


End of KRC HijackThis Analyzer Log.
====================================================================

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:20:45 PM, 8/28/2005
+ Report-Checksum: A99AD72

+ Scan result:

C:\RECYCLED\NPROTECT\00009365.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009026.EXE -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009164.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009166.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009051.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009053.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009235.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009240.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009242.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009244.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009249.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009251.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009292.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009294.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009300.exe -> Trojan.Pakes : Cleaned with backup
C:\RECYCLED\NPROTECT\00009304.exe -> Trojan.Pakes : Cleaned with backup
C:\Documents and Settings\Joe and Janine Pasch.D4MWYY01\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0D.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End

 

[alba]

Hello again jumper

Please carry out the following instructions

Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R3 - Default URLSearchHook is missing
O20 - AppInit_DLLs: repairs.dll

Please remember to close all other windows, including browsers then click Fix checked.

I am a bit concerned that the 020 entry showed up again, so you must post the Panda scan log before i can be sure your system is clean

Please post a fresh HJT log and the Panda scan log
regards

alba

 

[jumper]

can't fix item with HijackThis

I am following your latest instructions, and get an error message in HijackThis telling me
An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=020 - AppInit_DLLs: repairs.dll)
Error #5 - Invalid procedure call or argument

Please email me at [email protected], reporting the following:
*What you were trying to fix when the error occurred, if applicable
*How you can reproduce the error
*A complete HijackThis scan log, if possible

Windows version: Windows NT 5.00.2195
MSIE version: 6.0.2800.1106
HijackThis version 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

I will forward this to merijn as requested, but thought you might be able to help as well.

Thanks,
Janine

 

[alba]

Hi jumper

It failed to make a backup when it fixed the 020 entry. But may have still fixed it

Please post the logs as requested, and that way we will know for sure and if need be remove it manually :sayyes:

Warm regards

alba :grin:

 

[MicroBell]

Hijackthis won't fix that entry as it's protected and denied access to the key.

Download RegLite from here
http://www.resplendence.com/downloads

Reboot into Safe Mode

Open Reglite and Copy&Paste the bold text below into the Address Bar and hit Enter

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows

In the smaller left hand pane-> Right Click the Windows folder(Highlighted in Blue)

Select Rename-> Rename it to Windoz-> Hit Enter

Now look in the larger right hand pane-> locate and double click AppInit_DLLs

Under Value-> Remove(Delete)-> repairs.dll

Open the Search Assistant(Click Start>>Click Search)
Select All Files and Folders,
Select Advanced Options,
Make sure there is a check by every box under Advanced options

Now under All Files and Folders,enter this into the text box:

repairs.dll

Delete any exact matches

Reboot and Open Reglite again-> go back to the folder you renamed to Windoz and Rename it again, back to Windows.

Have HijackThis fix this entry if its still there

O20 - AppInit_DLLs: repairs.dll

After the protection is remove you should then be able to delete the file...

C:\Windows\System32\repairs.dll <--delete that.

Post another hijackthis log when complete.

 

[jumper]

new hijackthis log

Hi again.

I was able to manually remove the AppInit_Dlls using the procedure previously posted - thanks. I am attaching the latest HijackThis log, however when I run Panda it stops in the middle of the scan and closes the window so I don't have a log from that.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 2:33:13 PM, on 8/29/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive2k\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive2k\Program\AHQInit.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcast.net/anon.comcastonline2/onleng/downloads/VideoMail/vmLauncher2.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://costco.internetimagingnetwork.com/activex/PCAXSetup.cab?
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe


End of KRC HijackThis Analyzer Log.
====================================================================

 

[sUBs]

Instead of scanning the whole computer, do it in staggered stages....

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Scan Now'
3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
4. Begin the scan by selecting Other Media --->> select individual drives
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
5. If it finds any malware, it will offer you a report. Click on see report
6. Then click Save report
7. Post the contents of the report in your next reply

 

[jumper]

Still not having any luck with Panda scan. It seems that whatever I choose to scan, it will work for a short while then the scan stops and all my browser windows close. Is there another option?
THanks!

 

[sUBs]

LOL..Panda doesn't like you :grin:

Let's try another equally potent scanner...

Perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Standard
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.

Copy and paste that information in your next post.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

 

[jumper]

still not clean

Ugh! I was not able to download the Kaspersky scan software - it seems that nothing out there likes me! I went back to Panda and got what I could by doing one directory at a time. Here's a compilation of the log files. The application still quits and closes all browser windows, but at least now I know it is happening on my user directory (C:\documents and settings\Joe and Janine Pasch). Perhaps fixing some of these other things will remedy that situation as well.


Incident Status Location

Adware:Adware/Beginto No disinfected C:\WINNT\system32\gpstool.dll
Spyware:Spyware/BetterInet No disinfected C:\WINNT\system\QBUninstaller.exe
Adware:Adware/ImGiant No disinfected C:\WINNT\inf\imgiant.inf
Adware:adware/imgiant No disinfected C:\WINNT\inf\adrmimg.inf
Spyware:Spyware/Media-motor No disinfected C:\WINNT\Downloaded Program Files\m67m.inf

Incident Status Location

Possible Virus. No disinfected C:\help\Windows\Fonts\Help32.exe
Possible Virus. No disinfected C:\help\Winnt\Fonts\Help32.exe

Incident Status Location

Adware:Adware/BrilliantDigitalNo disinfected C:\Program Files\Kazaa\bdcore.dll.updpnd
Spyware:Spyware/Cydoor No disinfected C:\Program Files\Spybot - Search & Destroy\Dummies\dummy.cd_clint.dll
Adware:Adware/ConsumerAlertSystemNo disinfected C:\Program Files\Cas\Client\Uninstall.exe

Incident Status Location

Spyware:spyware/surfsidekick No disinfected C:\Documents and Settings\Joe and Janine Pasch.D4MWYY01\Application Data\Sskcwrd.dll

 

[jumper]

all done

I finished your latest instructions and seem to be having no problems now. Thanks for all your help!
Jumper

 

[sUBs]

Jumper,

TSF suffered a database error & we had to revert to yesterday's backup. I cannot recollect what the last instructions were.

If you still have a copy of the instructions, please post them along with a fresh copy of HJT log.

 

[jumper]

what I did

Hi again.

I didn't save a soft copy of the instructions, but I can summarize. I ran KazaaBegone to get rid of all the leftover stuff that doesn't go away after you uninstall Kazaa (which has, I thought, been off my system for a couple of years). Then I deleted the following:

c:\program files\Cas
C:\WINNT\system32\gpstool.dll
C:\WINNT\system\QBUninstaller.exe
C:\WINNT\inf\imgiant
C:\WINNT\inf\adrmimg.inf
C:\WINNT\Downladed Program Files\m67m.inf (this was not on my system)
C:\Program Files\Spybot - Search & Destroy\Dummies\Casdummy.cd_clint.dll (this was not on my system)
C:\Documents and Settings\Joe and Janine Pasch.D4MWYY01\Application Data\Sskcwrd.dll
C:\help\Windows\Fonts\Help32.exe
C:\help\Winnt\Fonts\Help32.exe

I also ran winsock.exe to restore internet access on my system.

Here is the latest HijackThis file. I don't see anything that looks suspicous, but will feel better when you tell me the same thing.

Thanks,
Jumper

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 10:30:00 AM, on 9/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\VISION~1\ONETOU~2.EXE
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive2k\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive2k\Program\AHQInit.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O9 - Extra button: RemindU - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://C:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (HKCU)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcast.net/anon.comcastonline2/onleng/downloads/VideoMail/vmLauncher2.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://costco.internetimagingnetwork.com/activex/PCAXSetup.cab?
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe


End of KRC HijackThis Analyzer Log.
====================================================================

 

[alba]

Hi again jumper


Open Hijack This and click on Scan. Check the following entry

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

Please remember to close all other windows, including browsers then click Fix checked.

Please post a panda scan before we give you the allclear to ensure their are no traces of infection left behind

Regards

alba :grin: