Hi and Welcome to TSF!
Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".
Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.
If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.
It is also important you don't miss a step and perform everything in the right order!!. .
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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
Please download Ad-aware at http://www.lavasoftusa.com/ and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go to http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml to download the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware at http://www.greyknight17.com/spyware.htm#adaware for better scan results. Run the scan and fix everything that it finds.
Download and install Spybot S&D http://security.kolla.de/. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available.
Now click Mode menu and choose 'Advanced Mode'. Next click on Immunize to your left. Click the Immunize button (green cross) on top to Immunize your computer - you should do this each time there is an update. Now go to Tools->Resident. Make sure you enable TeaTimer after we are done. Do NOT enable Spybot TeaTimer Resident protection at this time. What this will do is monitor any system/registry changes and will ask you for permission to change any of these settings. It may also hinder our fix at this point. You may enable it after the fix is complete.
Now click on the 'Spybot-S&D' option on the top left to go back to the main screen. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the 'Fix Selected Problems' button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix http://majorgeeks.com/download4392.html and install it over the current Spybot installation.
Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.
Unplug your computer from the Internet when you have finished downloading
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REBOOT TO SAFE MODE
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Enable the viewing of Hidden files
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Start HiJackThis & go to Config>Misc Tools> Open process manager
Select the following and click Kill process one at a time. * Some entries may not be present
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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_______.exe
O4 - HKLM\..\Run: [SpyBlocs3.0] C:\Program Files\SpyBlocsv3.0\SpyBlocs3.0.exe
O4 - Global Startup: winlogin.exe
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...0/Installer.exe
O20 - AppInit_DLLs: jths8he1wtmljzl.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll. dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll. dll.dll.dll
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Locate and delete the following folder(s), if present:
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REBOOT TO NORMAL MODE
Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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In your next post, please include fresh logs from:
Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".
Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.
If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.
It is also important you don't miss a step and perform everything in the right order!!. .
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
Please download Ad-aware at http://www.lavasoftusa.com/ and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go to http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml to download the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware at http://www.greyknight17.com/spyware.htm#adaware for better scan results. Run the scan and fix everything that it finds.
Download and install Spybot S&D http://security.kolla.de/. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available.
Now click Mode menu and choose 'Advanced Mode'. Next click on Immunize to your left. Click the Immunize button (green cross) on top to Immunize your computer - you should do this each time there is an update. Now go to Tools->Resident. Make sure you enable TeaTimer after we are done. Do NOT enable Spybot TeaTimer Resident protection at this time. What this will do is monitor any system/registry changes and will ask you for permission to change any of these settings. It may also hinder our fix at this point. You may enable it after the fix is complete.
Now click on the 'Spybot-S&D' option on the top left to go back to the main screen. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the 'Fix Selected Problems' button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix http://majorgeeks.com/download4392.html and install it over the current Spybot installation.
Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.
Unplug your computer from the Internet when you have finished downloading
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
REBOOT TO SAFE MODE
- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
- Continue to do so until the 'Windows Advanced Options' menu appears.
- Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.
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Enable the viewing of Hidden files
- From Windows Explorer, go to Tools>Folder Options>View tab.
- Enable the option for `Show hidden files and folder´
- Disable the option for `Hide file extensions for known types´
- Disable the option for `Hide protected operating system files´
- Click Yes to confirm & then click OK
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Start HiJackThis & go to Config>Misc Tools> Open process manager
Select the following and click Kill process one at a time. * Some entries may not be present
- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_______.exe
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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
- Viewpoint
SpyBlocsv3.0
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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_______.exe
O4 - HKLM\..\Run: [SpyBlocs3.0] C:\Program Files\SpyBlocsv3.0\SpyBlocs3.0.exe
O4 - Global Startup: winlogin.exe
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...0/Installer.exe
O20 - AppInit_DLLs: jths8he1wtmljzl.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll. dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll. dll.dll.dll
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Locate and delete the following folder(s), if present:
- C:\Program Files\Viewpoint\
C:\Program Files\SpyBlocsv3.0\
- C:\WINDOWS\system32\winlogin.exe
C:\WINDOWS\system32\win32sockdrv.dll
C:\WINDOWS\system32\yuetyutr.dll
- jths8he1wtmljzl.dll
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REBOOT TO NORMAL MODE
Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
In your next post, please include fresh logs from:
- HiJackThis
- Online scan
