I accidentally clicked an email in outlook express that was supposedly from Microsoft that had an attachment. Since then I have not been able to run the Norton antivirus software. When I start the computer, I get an error message and the Norton does not start up. When I try to click on live update or just open Norton I get an error message. The message says "Memory access violation in module kernel32at 2433:46132449". I don't know what that means. I went to the symantec website and ran their online virus and trojan horse scan and it came up as no files are infected. I currently have no protection as I can not get Norton to run. Can anyone help me?
And now my incoming email is going nuts! I've got a ton of refused emails bouncing back that I did not send.
OK, it's ovious I have a virus. How do I identify the virus? If I can identify it I can download the tools to fix it.
The following is an email that was refused from someone that is not even on my email list:
Our virus detector has just been triggered by a message you sent:-
To: [email protected]
Subject: Current Security Upgrade
Date: Tue Sep 23 14:22:00 2003
One or more of the attachments (UPGRADE63.exe) are on
the list of unacceptable attachments for this site and will not have
been delivered.
Consider renaming the files or putting them into a "zip" file to avoid
this constraint.
The virus detector said this about the message:
Report: Executable DOS/Windows programs are dangerous in email (UPGRADE63.exe)
Thank you
And now my incoming email is going nuts! I've got a ton of refused emails bouncing back that I did not send.
OK, it's ovious I have a virus. How do I identify the virus? If I can identify it I can download the tools to fix it.
The following is an email that was refused from someone that is not even on my email list:
Our virus detector has just been triggered by a message you sent:-
To: [email protected]
Subject: Current Security Upgrade
Date: Tue Sep 23 14:22:00 2003
One or more of the attachments (UPGRADE63.exe) are on
the list of unacceptable attachments for this site and will not have
been delivered.
Consider renaming the files or putting them into a "zip" file to avoid
this constraint.
The virus detector said this about the message:
Report: Executable DOS/Windows programs are dangerous in email (UPGRADE63.exe)
Thank you