[charlieupton]

Hi i have a high grade laptop and the keyboard is broke but i brought a usb keyboard but when i switched laptop on, widows resume loader comes up but the usb keyboard does not let me press enter. When i turn laptop on keyboard lights flash but still does not let me press enter any help would be really appreciated

 

[TheGift73]

Did you re-install the driver for the keyboard? Does you computer have the latest Windows updates?

Check Device Manager by right clicking on My Computer and selecting 'Manage'. In the window that opens, choose 'Device Manager on the left hand side. Press the '+' next to Keyboard and see if there is an update for the driver by right clicking on it and choosing 'Update Driver'. Let windows access the internet and locate it for you. If that is not successful, go to the keyboard manufactures website and download a driver for it and install it.

 

[charlieupton]

yeah but i cant get passed the windows resumer loader as cant press enter so cant get on the actual laptop?

 

[TheGift73]

OK, sounds like it's trying to come out of hibernation but is stuck.

Can you reboot the computer, then as it's first starting up tap F8 (or just hold it). This will get you to the Safe Mode options. Fins the one that says 'Last Known Good Configuration' use the down arrow to scroll down to it (should now be highlighted) and hit Enter.