Tech Support Forum banner
Status
Not open for further replies.
1 - 2 of 2 Posts

· Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
Logfile of HijackThis v1.99.1
Scan saved at 9:06:45 AM, on 1/13/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\dwwin.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
C:\Program Files\BELKIN\PCI F5D7000\Wireless Utility\Belkinwcui.exe
C:\WINDOWS\System32\MDM.EXE
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\System32\dwwin.exe
C:\WINDOWS\System32\dwwin.exe
C:\{B085E2B9-0704-1033-0409-030510020001}\Update.exe
C:\DOCUME~1\WOMANO~1\LOCALS~1\Temp\b122.exe
C:\Program Files\Ipwindows\ipwins.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dwwin.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Documents and Settings\Woman of The House\Local Settings\Temp\4\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Documents and Settings\Woman of The House\Local Settings\Temp\4\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\WINDOWS\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\WINDOWS\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\{3085E~1\Bar888.dll
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Documents and Settings\Woman of The House\Local Settings\Temp\4\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\{3085E~1\Bar888.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [{B085E2B9-0704-1033-0409-030510020001}] "\{B085E2B9-0704-1033-0409-030510020001}\Update.exe" te-110-12-0000213
O4 - HKLM\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O4 - Global Startup: Belkin Wireless Utility.lnk = C:\Program Files\BELKIN\PCI F5D7000\Wireless Utility\Belkinwcui.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Documents and Settings\Woman of The House\Desktop\4\aim.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - 4\yinsthelper.dll
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/s.../pages/scanner/ErrorSafeNewReleaseInstall.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\WINDOWS\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\WINDOWS\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: rpcc - C:\WINDOWS\System32\rpcc.dll
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e te-110-12-0000213 (file missing)
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Windows Process Moniter - Unknown owner - C:\WINDOWS\winmon.exe (file missing)
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

My computer is being extremely slow at times, and an error window is constantly popping up along with frequent crashes and an all around lost of performance. From a slow started, an error that says Genetic host process for Win32 services has encountered a problem and needs to close. We are sorry for the inconvienence. But as soon as I close it another pops up, any way to fix this and make this perform like it has 256 mb?
 

· Registered
Joined
·
2,337 Posts
Hello beatindy, and welcome to TSF


Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.



IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.


----------------------------------------

You have a lot going on in this system. Because of the crashes, I want to go slowly to start off, clearing the major stuff first.
Then we will work on clearing the rest of the system. You said you have 256 mb ram. I would urge you to upgrade to at leats 512 mb.


----------------------------------------


No AntiVirus Onboard

I see no evidence of an AntiVirus program on your system. This must be resolved. Here are two very good free Antivirus products which are available:


Select one of these, or another of your choice. Download, install, update definitions, and run a full system scan.

----------------------------------------

DOWNLOADS

SDFix

Download SDFix and save it to your desktop.

We will use this later.




ComboFix



1. Download this file - You MUST save it to your desktop

COMBOFIX





2. 2. Go to <<Start>> then <<Run>> then paste in the single line command then click OK

"%userprofile%\desktop\combofix.exe" /v rpcc



3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [{B085E2B9-0704-1033-0409-030510020001}] "\{B085E2B9-0704-1033-0409-030510020001}\Update.exe" te-110-12-0000213
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll


Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

----------------------------------------

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\{B085E2B9-0704-1033-0409-030510020001}
C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll


----------------------------------------

SDFix

  • Right click the SDFix.zip folder and choose Extract All,
  • Open the extracted folder and double click RunThis.bat to start the script.
  • Type Y to begin the script.
  • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • Your system will take longer that normal to restart as the fixtool will be running and removing files.
  • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
  • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file
    Report.txt back onto the forum with a new HijackThis log

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


----------------------------------------

IMPORTANT!: NO WINDOWS SERVICE PACKS


Before we can proceed any further, please visit the Microsoft's Windows Update Page
and install ALL Critical Updates for your system (except service pack 2) (SP2).
SP2 should only be installed on a fully disinfected system. At the minimum install at least SP1a for both XP and IE6.

Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system.
After we have completed your clean-up, we will have you return to the Windows Update page and install SP2.
We will also then advise you on how to better protect yourself online.

Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done.

If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP.
Unfortunately it’s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1
we must stop the cleansing process here.

**Note** If you're having trouble locating the service pack SP1a here is a direct link to download it from..

http://download.microsoft.com/download/5/4/f/54f8bcf8-bb4d-4613-8ee7-db69d01735ed/xpsp1a_en_x86.exe


----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed after completing the above updates:

c:\combofix.txt
SDFix log
Panda scan
A new HJT log run in Normal Mode


Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top