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help with xp

724 Views 7 Replies 4 Participants Last post by  Old Rich
Hello! I have a question which might have already been answered, but I can't find it. I apologize in advance if this is the case. Please go easy on me, I'm new.:wink:

Ok, here's my issue. I have a gateway desktop, windows xp, that needs the operating system reinstalled. That I can do, my question is, is there any way for me to get all my pictures and documents off first? I'd rather do it myself than have to take it in somewhere. If they can do it, so can I. Does anyone know how or if it's possible?

Thank you in advance.
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you can transfer them to cd-dvd or flash drive or an external hard drive. then when you reinstall your operating system and get drivers back in then you will be able to transfer them back to the computer
Do you know how I can do that? When I turn it on, it doesn't go anywhere because my OS isn't working.
Thank you for your answer.
you can take the drive out and temporarily attach to a working pc to salvage files . . it works best if you attach to the secondary channel, the one with the CD/DVD drives.

How to slave a hard drive: http://www.dtidata.com/resourcecenter/2007/04/23/how-to-slave-hard-drive/

You may have to take ownership of the files first: http://support.microsoft.com/?kbid=308421
you can take the drive out and temporarily attach to a working pc to salvage files . . it works best if you attach to the secondary channel, the one with the CD/DVD drives.

How to slave a hard drive: http://www.dtidata.com/resourcecenter/2007/04/23/how-to-slave-hard-drive/

You may have to take ownership of the files first: http://support.microsoft.com/?kbid=308421
Thank you so much!
You are wlcome . . let us know how it goes!
A WINDOWS INSTALLER icon keeps on popping up, i NEED HELP ON HOW TO DELETE IT!!!!
When does it pop up? . . What does it look like? Can you dismiss it?
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