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Discussion Starter · #1 ·
I have a computer which seems to be infected with a virus and or malware that avg and spybot will not fix. What is the first thing I need to do? The last time I need help Hijack This was what everybody asked for to start with. I see in the instructions post that you guys are using several different things but I do not know where to start. Thanks
 

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Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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