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Aloha,
I have a 8 month old HP and after turning it off for 1 weekend I now have a blue screen and can only reboot in safe mode. I called HP support and the hard drive is the problem. They told me to do a system recovery. However, I have pics and a few docs that I would like to get off the computer first. Unfortunatly, in safe mode the computer will not allow me to use the dvd drive or USB ports. What do I need to do in order to get my files off the computer before I do the system recovery?
Thanks,
Steph
 

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Only thing I can think of is buying a new hard drive if its bad that is, then hooking the old drive up as a "slave" then transfer files from "slave" drive to "new" drive.
 
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