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I've run several anti-spyware applications (Ad Aware and Spyware Doctor) and Symantec Anti-Virus previous to the scanning of my computer with Hijackthis (and rebooted of course after the spyware scan). I also used the Hijackthis Analyzer to create the new log. I also made sure to have any and all background applications closed (except for Symantec Antivirus Program). Thank you for your time.


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Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 12:21:29, on 30/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\system32\logonui.exe
C:\ARCHIV~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasDtServ.exe
C:\Archivos de programa\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Archivos de programa\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Archivos de programa\GetRight\xx2gr.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\ARCHIV~1\FlashFXP\IEFlash.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Archivos de programa\MSN Apps\MSN Toolbar\01.02.3000.1001\es\msntb.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\ARCHIV~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [[01]##############################################################################################################################] C:\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ipll.exe] C:\WINDOWS\ipll.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [GCS] "C:\Archivos de programa\GrabClipSave\GrabClipSave.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Download with GetRight - C:\Archivos de programa\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Archivos de programa\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\ARCHIV~1\SPYWAR~3\tools\iesdpb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{2E923DC2-9765-4442-B9DA-C12D24189EBF}: NameServer = 10.92.14.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{A7CFA0CF-B275-4615-BBC7-5E3001603FB0}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS3\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Archivos de programa\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Archivos de programa\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: wampapache - Unknown owner - c:\wamp\apache\Apache.exe" --ntservice (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe


End of KRC HijackThis Analyzer Log.
 

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Hi and Welcome to TSF!

Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.

If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.

It is also important you don't miss a step and perform everything in the right order!!. .


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Your operating system is outdated. You're susceptible to infections that may otherwise be prevented on a properly updated system. Please visit the Windows Update site and install all available Critical Updates. Patch your system with the most current security fixes and plug all known vulnerabilities.

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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them in your next post.

Unplug your computer from the Internet when you have finished downloading


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REBOOT TO SAFE MODE
  1. Restart the computer. The computer begins processing a set of instructions known as BIOS.
  2. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
  3. Continue to do so until the 'Windows Advanced Options' menu appears.
  4. Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.


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Enable the viewing of Hidden files
  1. From Windows Explorer, go to Tools>Folder Options>View tab.
  2. Enable the option for `Show hidden files and folder´
  3. Disable the option for `Hide file extensions for known types´
  4. Disable the option for `Hide protected operating system files´
  5. Click Yes to confirm & then click OK

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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
  • Internet Optimizer

FYI: Microsoft Antispyware - While in it's 'BETA' version, this program can be describe as 'rogueware'. Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. Please read the following discussion to help you decide. http://www.techsupportforum.com/showthread.php?goto=newpost&t=59797


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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [[01]################################################## ################################################## ##########################] C:\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [ipll.exe] C:\WINDOWS\ipll.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{A7CFA0CF-B275-4615-BBC7-5E3001603FB0}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS3\Services\Tcpip\..\{20879A7B-06E6-4AB9-A130-E5BBC00552E3}: NameServer = 69.50.176.156,195.225.176.31



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Locate and delete the following folder(s), if present:
  • C:\Internet Optimizer\
Locate and delete the following file(s), if present:
  • C:\WINDOWS\ipll.exe

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REBOOT TO NORMAL MODE

Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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In your next post, please include fresh logs from:
  1. HiJackThis
  2. Online scan
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
 
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