Hi and Welcome
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..These instructions only apply to HJT v1.99.1
Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..
Download any of the required programs before attempting to start any of the fixes.
Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check “Turn off System Restore”, <Apply>, <OK>. Reboot. When we have confirmed that your log file is clean, you may renable System Restore and create a new restore point.
SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
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If you hav'nt already done so,download and run SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.
How to setup Spybot Search & Destroy version 1.4
Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//
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Files highlighted in BLACK will need to be removed from your hard drive.
Folders that have been highlighted RED will need to be uninstalled.
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Please start by putting HJT in SAFE MODE. During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
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Uninstall the following programs (if they still exist) Go into HijackThis->Config->Misc.Tools->Open Uninstall manager
ISTsvc
apsi
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Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click End Process for each one if they are still listed.
istsvc.exe
t?skmgr.exe
iwtta.exe
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Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [Vlppsiq] C:\WINDOWS\system32\t?skmgr.exe
O4 - HKCU\..\Run: [Notn] C:\Program Files\apsi\wtta.exe
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Open Windows Explorer and delete the following highlighted file/s (or delete the whole (Red) folder if listed).
C:\Program Files\ISTsvc
C:\WINDOWS\system32\t?skmgr.exe
C:\Program Files\apsi
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Check that you have carried out all the above steps/fixes and then reboot into Normal Mode and download Cleanup This will clean out your tempory files.
When finished please post a new log......
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..These instructions only apply to HJT v1.99.1
Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..
Download any of the required programs before attempting to start any of the fixes.
Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check “Turn off System Restore”, <Apply>, <OK>. Reboot. When we have confirmed that your log file is clean, you may renable System Restore and create a new restore point.
SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
------------------------------------------------------------------
If you hav'nt already done so,download and run SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.
How to setup Spybot Search & Destroy version 1.4
Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//
---------------------------------------------------------------------
Files highlighted in BLACK will need to be removed from your hard drive.
Folders that have been highlighted RED will need to be uninstalled.
------------------------------------------------------------------
Please start by putting HJT in SAFE MODE. During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
------------------------------------------------------------------
Uninstall the following programs (if they still exist) Go into HijackThis->Config->Misc.Tools->Open Uninstall manager
ISTsvc
apsi
-----------------------------------------------------------------
Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click End Process for each one if they are still listed.
istsvc.exe
t?skmgr.exe
iwtta.exe
------------------------------------------------------------------
Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [Vlppsiq] C:\WINDOWS\system32\t?skmgr.exe
O4 - HKCU\..\Run: [Notn] C:\Program Files\apsi\wtta.exe
------------------------------------------------------------------
Open Windows Explorer and delete the following highlighted file/s (or delete the whole (Red) folder if listed).
C:\Program Files\ISTsvc
C:\WINDOWS\system32\t?skmgr.exe
C:\Program Files\apsi
-------------------------------------------------------------------
Check that you have carried out all the above steps/fixes and then reboot into Normal Mode and download Cleanup This will clean out your tempory files.
When finished please post a new log......
