[loukas22]

First of i have learned now not to mess with my pc ever again because i dont know much and i think i ruined it. I have been on it all day, any help would be greatly apreciated.

So i had the stipid idea to use ccleaner to clean my registry. Didnt even back up my registry. Now when my pc start after sometime or when starting something like windows update, explorer.exe crushes or something. All windows are not responing and taskbar is frozen. Crtl alt delete does not work.

What i have tried:

1) boot from cd command prompt to copy the auto registry back up.

2) tried sfc.exe but it never ends before the problem shows up.

3) i tried system restore bt the only available point is after the clean :/ when i check show more nothing happens

Please any ideas throw them out ill try them. need to avoid formatting

 

[spunk.funk]

We always tell people here that CCleaner is a good program for removing Temp files, but never do the Registry Cleaner part. If you ignore our warnings and still do, always backup the registry first.
Restart computer and press F8 repeatedly. In the Advanced Boot menu, choose Safe Mode with Networking.
In Safe Mode, go to Start/Search and type CMD, right click the CMD results and Run As Administrator. In the Elevated Command Prompt type
SFC /scannow and press enter. This should replace any missing system files. When done, restart in Normal mode.

 

[loukas22]

Thanks so much for the tips. I will be running things more methodicly now.

I have run in another prob. When i start safe mode it loads drivers amd when it reaches classpnp.sys and stucks on please wait.... its been 15 min. Should i just leave it untill it respawns?

 

[Stancestans]

Thanks so much for the tips. I will be running things more methodicly now.

I have run in another prob. When i start safe mode it loads drivers amd when it reaches classpnp.sys and stucks on please wait.... its been 15 min. Should i just leave it untill it respawns?

Restart, press F8 to load the same menu from where you selected safe mode and select the "last known working configuration" option.

Do you have Windows 7 x64 installation media?

 

[jimscreechy]

Help pleas i screwed up big time

You have just gotta love that title. If only all users would so openly admit to causing problems... Just commenting not helping, though your already in good hands.

 

[Corday]

Look in your documents or search for a file that starts with cc. Reinstate it.

 

[loukas22]

Hello super-awesome ppl trying to help me <3

So i got some news.
I managed to complete the sfc scan ( in normal mode) and i got the following results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc.exe /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

I can post the log but its ridiculously long. How can i post it to not be an issue?

PS?/

After the sfc everything is kinda smoother.

Chrome takes some time to load pages also is not responsive every time i open a tab. Also most things take a while to start.

Any ideas at all would be great

@Corday
No such file in my documents

 

[Stancestans]

Hello super-awesome ppl trying to help me <3

So i got some news.
I managed to complete the sfc scan ( in normal mode) and i got the following results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc.exe /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

I can post the log but its ridiculously long. How can i post it to not be an issue?

PS?/

After the sfc everything is kinda smoother.

Chrome takes some time to load pages also is not responsive every time i open a tab. Also most things take a while to start.

Any ideas at all would be great

@Corday
No such file in my documents

Open CMD as administrator and copy/paste the command line below:

FINDSTR /C:"[SR]" %WINDIR%\Logs\CBS\CBS.log >%USERPROFILE%\Desktop\SFCResults.txt

A text file called SFCResults will be created on the desktop. Attach it or paste its contents in your next reply.

 

[Corday]

Quote: A text file called SFCResults will be created on the desktop. Attach it or paste its contents in your next reply.[/QUOTE]

Please zip it up first.

 

[spunk.funk]

You then can run SFCFix.exe. Once completed, run SFC /scannow again.
It that still says there are corrupted files it could not fix then in the Elevated Command Prompt type
DISM /Online /CLEANUP-IMAGE /RestoreHealth and press enter.

 

[loukas22]

Here it is guys! Hope it sheds some light

 

[spunk.funk]

While waiting for an answer, try the suggestions in post #10

 

[loukas22]

Thanks for the fast response.
Just to make sure i understood correctly. Do an sfc scan and if it completes with problems rum the other command?

 

[loukas22]

So sorry but what does "elevated command prompt" mean?
Does it mean type the command in the same CMD i did the scan?

Edit: Also what do u mean by running Sfcfix.exe before the scan?
Edit2: NVM im dumb! just had to click on the hyperlink

 

[vinod.vanukuru]

Elevated command prompt means command prompt in administrator mode - on your computer please click on start - search - type cmd - on top you will find cmd - right click cmd and left click on run as administrator

Follow instructions as per post #10 by clicking on sfcfix.exe

 

[slumber94]

Honestly, when I read the title I thought you messed up with the internal components, but when I saw that the ccleaner registry screwed up your pc.. I was pretty shocked, I've been using this feature for years and haven't had once a problem, it's good that, as someone above mentioned, you admit to your own mistakes which is basically half the battle.

 

[vinod.vanukuru]

Ccleaner might be a good temp cleaner but not a good registry cleaner, Registry is something to do with core pc software and as per my opinion, there is no good registry fixer so Always backup registry before using any registry cleaner or fixer so to avoid any uncertain problems.

 

[spunk.funk]

As outlined in Post #10, first download and Run SFCFix.exe.
Then run a Command Prompt as Admin as you previously did, also outlined in Post #15, and run SFC /scannow again.
After that, If it still says there are Corrupted files it cannot fix, then run the command in the Quote below. If the corrupted files are fixed, you do not have to do this next step.

DISM /Online /CLEANUP-IMAGE /RestoreHealth and press enter.

 

[loukas22]

Got a message that not all corrupted files could be fixed while running sfcfix.exe. Im attaching the summary.

Should i still proceed with the second part?

 

[loukas22]

Ok heres un update.

Sfc scan ended with errors so i tried the command you mentioned above and got this eployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.18489


Error: 87

The restorehealth option is not recognized in this context.
For more information, refer to the help.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log