[babygirl73003]

I have a Dimensions E520 with the OS being Vista. I have had numerous problems with certain programs. A month ago I rebooted my computer after windows were updated. Once rebooted all my files/documents weren't there. The programs are still there though. So, for a month I have been not working on my computer and using my laptop. But I am needing to obtain certain docs that were on there a month ago.

I had done a backup a month and a half ago and tried to restore using that backup. But for some reason it doesn't want to restore with that backup. So, now I am at lost because I do alot of work on this computer which now I don't have my original docs.

My computer looks like its a brand new system and I am afraid that I have to re-enter information for my quicken and so forth. Is there some way that I can retrieve all those files via my hard drive?

It would be appreciated if someone can lend some advice on how I can get it back to what I had from a month ago.

So, please someone help me. I know that it may be that I have to re-enter information but if there was a way that I can retrieve what I had before on the drive it would be helpful.

Thanks

 

[deleted122510]

Hi -

This is the real thing we need to see about fixing :

"it doesn't want to restore with that backup"

Why do you think this is happening - do you get some sort of message saying it's unable to? Screen grabs are always nice.

 

[babygirl73003]

All it states is that there is no Restore Date to go back to. When I check my thumb drive on my laptop it is there. But my computer reads that there is nothing there.

I am thinking that I had a virus. It happend a day before that April Fools Day virus went out.

 

[deleted122510]

Ah, that's not good. Try posting in the virus section of TSF, they'll help you since I'm not allowed to help with viruses! Good luck! Anymore questons?

 

[blah789]

You could try file recovery software like getdataback (credits to other posters on the board for mentioning it).