[Dan011093]

Hello guys, im new here, and im really desperate, first ill explain you my situtation, i bought my first comptuer a year ago the complete system SPECS are
Corei7 920 @ Stock
2 CrossFire HD'S 5850 (one is a TOxic Sapphire and the otherone is an XFX Black Edition)
Thermaltake 700 W PSU
Msi pro E Motherboard
Im running windows 7 64 bit i bought it when i bought the computer but separatedly as i built this system, all the pieces were bought at the same time.
for the past year ive got NO problems at all but today i was playing assassins creeds brotherhood and the COMPLETE computer freezed, the image freezed it didnt respond, and it started making a Weird Sound, then i ran who crashed and GOT THIS

On Tue 4/5/2011 7:18:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040511-22687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC) 
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FCC038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

I DID NOT SEE ANY BSOD

then restarted again and got the SAME ERROR this time with no minidump error
i decided to run unigine heaven bennchmark for 2 hours and i got NO BSODS no errors, i had the rest of the afternoon fine ran a lot of tests videocard stressing tests proccessor tests and got notrhing, i went to verifyer and selected ALL the NON windows drivers, restarted my computer and as soon as it started, the computer crashed witha BSOD .. Who crashed Said This

On Wed 4/6/2011 2:44:48 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040511-26453-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640) 
Bugcheck code: 0xC4 (0xE3, 0xFFFFFA800926D011, 0x52EF3B4, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier. 
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 


On Wed 4/6/2011 2:44:48 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
Bugcheck code: 0xC4 (0xE3, 0xFFFFFA800926D011, 0x52EF3B4, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier. 
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 


On Wed 4/6/2011 2:40:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040511-26140-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640) 
Bugcheck code: 0xC4 (0xE3, 0xFFFFFA8009250011, 0x51AF3B4, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier. 
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 


On Wed 4/6/2011 2:33:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040511-25671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640) 
Bugcheck code: 0xC4 (0xE3, 0xFFFFFA80091B9011, 0x51AF3B4, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier. 
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 


On Tue 4/5/2011 7:18:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040511-22687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC) 
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FCC038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

The 6 times or idk how many it crashed, everytime 15 seconds afeter startup, when loading some driver i dont know wich one...

i turned verifyer off and everything seems to work fine, as i said this only happened with AC Brotherhood and now im getting this im really confused as this is the first time something like that happens to me, it only happened witht his game, as i said with unigine or other tests no problem, and i got ALL THE OTHER BSODS after i did that weird thing with verifyer.... please help me ill attatch all the needed files as you said in the rules post

PS: I am running allt he diagnose things on a "safe boot" its a normal boot but without audio and a lot of things.
also i have an OLD BSOD from March 25 but that was caused by a driver problem when i was installing CAP

thanks in advance! i hope you guys can help me!

 

[Dan011093]

Sorry i couldnt upload the report ad HTML and i found a way to convert from HTML to pdf here it is!

Edit: maybe the driver verifier bsods dont have somehting to be but i uploaded them do you guys can help me, ill repeat this only happens with acbrotherhood multipleyr it didnt happen in unigine, i hope i provided sufficient info and thanks again in advance!

EDIT 2: i forgot to tell you that 1 week ago my system hanged when executing crysis 2 the screen went black and i had to manually restart after 30 seconds no bsod noe rror log it didnt happen anymore... also when assassins creed breotherhood makes my computer crash i have to manually restart or shut down past 30 or 45 seconds, if not maybe it wouldnt turn off

 

[jcgriff2]

Hi -

You have old 2010 installation of ESET. Remove it - http://kb.eset.com/esetkb/index?page=content&id=SOLN2116

Old 2009 Kaspersky Internet Security installed - remove it - KIS Removal - sysnative.com - MVP

If you have current ESET keycode, install ESET v4.2.71.2 - http://www.eset.com/us/download#

Otherwise, install MSE - http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e1605e70-9649-4a87-8532-33d813687a7f


Remove Daemon Tools, Alcohol 120, other virtual devices -

[font=lucida console]spga.sys               Sun Oct 11 16:55:14 2009 (4AD24632)[/font]

Update Realtek Ethernet -

[font=lucida console]Rt64win7.sys           Mon Mar 22 05:57:14 2010 (4BA73EFA)[/font]

http://sysnative.com/0x1/DriverReference.html#Rt64win7.sys


Bugcheck 0x124 = WHEA = Machine Check Exception = unknown hardware failure

Info on 0x124 - http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html


Why is audio disabled...? Per DirectX -

[font=lucida console]------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled.  Use the Sounds and Devices Properties control panel to enable audio.
        Sound Tab 2: This computer cannot play audio because the Windows Audio service is not enabled.  Use the Sounds and Devices Properties control panel to enable audio.
        Sound Tab 3: This computer cannot play audio because the Windows Audio service is not enabled.  Use the Sounds and Devices Properties control panel to enable audio.
          Input Tab: No problems found.[/font]

Regards. . .

jcgriff2


`


BSOD SUMMARY

[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr  5 22:44:48.361 2011 (GMT-4)
System Uptime: 0 days 0:03:06.439
Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_e3
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  ekrn.exe
FAILURE_BUCKET_ID:  X64_0xc4_e3_VRF_nt!VerifierBugCheckIfAppropriate+3c
Bugcheck code 000000C4
Arguments 00000000`000000e3 fffffa80`0926d011 00000000`052ef3b4 00000000`00000000
BiosVersion = V8.5
BiosReleaseDate = 07/22/2009
SystemManufacturer = MSI
SystemProductName = MS-7522
MaxSpeed:     2670
CurrentSpeed: 2673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr  5 22:40:59.246 2011 (GMT-4)
System Uptime: 0 days 0:06:35.214
Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_e3
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  ekrn.exe
FAILURE_BUCKET_ID:  X64_0xc4_e3_VRF_nt!VerifierBugCheckIfAppropriate+3c
Bugcheck code 000000C4
Arguments 00000000`000000e3 fffffa80`09250011 00000000`051af3b4 00000000`00000000
BiosVersion = V8.5
BiosReleaseDate = 07/22/2009
SystemManufacturer = MSI
SystemProductName = MS-7522
MaxSpeed:     2670
CurrentSpeed: 2673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr  5 22:33:15.823 2011 (GMT-4)
System Uptime: 0 days 0:03:16.791
Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_e3
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  ekrn.exe
FAILURE_BUCKET_ID:  X64_0xc4_e3_VRF_nt!VerifierBugCheckIfAppropriate+3c
Bugcheck code 000000C4
Arguments 00000000`000000e3 fffffa80`091b9011 00000000`051af3b4 00000000`00000000
BiosVersion = V8.5
BiosReleaseDate = 07/22/2009
SystemManufacturer = MSI
SystemProductName = MS-7522
MaxSpeed:     2670
CurrentSpeed: 2673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr  5 15:18:46.031 2011 (GMT-4)
System Uptime: 0 days 0:00:10.000
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07fcc038 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 14:31:28.851 2011 (GMT-4)
System Uptime: 0 days 0:24:54.835
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+23cd5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  atiapfxx.exe
FAILURE_BUCKET_ID:  X64_0x50_atikmpag+23cd5
Bugcheck code 00000050
Arguments fffff8a0`0e916000 00000000`00000000 fffff880`02fd3cd5 00000000`00000000
BiosVersion = V8.5
BiosReleaseDate = 07/22/2009
SystemManufacturer = MSI
SystemProductName = MS-7522
MaxSpeed:     2670
CurrentSpeed: 2673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  

by [color=navy]jcgriff2     
             
         J. C. Griffith, Microsoft MVP[/color]   
             
           [url=https://mvp.support.microsoft.com/profile/Griffith][color=#000055][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]   


           [url=www.sysnative.com][color=#000033][u]www.sysnative.com[/u][/color][/url]
             
           [url=www.jcgriff2.com][color=#000055][u]www.jcgriff2.com[/u][/color][/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨


  [/font]

 

[Markgg88]

Hi,

I'm not sure if it's related to your BSOD's, but that PSU is not enough to properly power your hardware, and you've had it for one year already. One HD 5850 will consume up to 300 W, add a second one and now we have 600w. Plus other hardware that requires power, and that leaves us with a PSU that is running at its peak loads most of the time and it's now starting to give up. That would explain why your system is crashing during gaming.

I would strongly suggest you replace that PSU before you do damage to your hardware.

I would want no less than 1000W for a CrossFire setup. Look for Corsair-SeaSonic or XFX PSU's for quality and reliability.

 

[Dan011093]

Ok jcriff i will do all you said right now, and ill post results. the audio and those things were disabled because i was running the computer with HALF safe boot ill do all the tests again and send you the info after i didi waht you said ok? =D

Markgg88 i will check in a local store pfor psus is 1200 Watts a good one? a thermaltake 1200 W?

do you guys think that the hang is caused by the psu, not talking about the driver verifier , but the other 3 crashed i had? the WHEA uncorrectable error?

can it be caused by processor or vcard? ive tested them and theyre ok so i dont know

THANKS A LOT FOR YOUR HELP! =D

 

[Markgg88]

When you run 2 high end video cards in crossfire with just 700w you'll get problems, especially since as I mentioned, both cards will consume up to 600w under load, leaving the PSU no room to operate efficiently as it needs to power other things as well.

If the Thermaltake you mentioned is the "tough power" model, then it should be ok.
If not, the i'd suggest looking at the brands that I posted above, they're better quality than thermaltake PSU's in general.

EDIT: Try removing one of the cards and running with only one, see how that works out.

EDIT 2: Also check your temps: HW monitor

Overheating could cause those crashes as well.

 

[Dan011093]

the max temp at full laod for the procesor is around 70 C same for the videocards, one of my videocards gets energy form one rail the otherone from the other rail, ive got also 4 extrra cooler running two hard drives and the core i7 920, both videocards are overlcocked at 760 because theyre toxic and black edition, i eman its their normal clock i ahvent overclocked them, they came liker that, i ahve only 700 W psu shpould i rweally change it?

 

[Dan011093]

Also, wich would be the best way to test processor and videocards? to know theyre ot the cause of the problem... =D

EDIT: heres the new report , the other program is running ill upload the dumps right now just give me a second

 

[Markgg88]

The cards are overclocked as well? That's even more load on that PSU. You really need to replace it, 700w just doesn't cut it for a crossfire setup.

I would get this:Newegg.com - CORSAIR TX Series CMPSU-950TX 950W ATX12V v2.3/EPS12V v2.91 SLI Ready 80 PLUS BRONZE Certified Active PFC Power Supply

Doesn't have to be 1000w, 950 should be fine.

Btw, CPU at 70c is a bit on the hot side. Get a can of compressed air and blow that dust out.

Try running with just one card, see what happens.

You can test the video card with FurMark

Prime 95 for the CPU.

 

[Dan011093]

ok mark! THanks a lot ill do as you say and post my results, but anyways if i get the problem fixed ill still change the psu to be safer ... right? i mean is it dangerous tu run with a low Wattage PSU?

EDIT: Is this PSU a good one? i cna only buy here in my country MercadoLibre: Thermaltake TR2 1200W Modular ATX 80 PLUS Certificada - BsF 2399.00

 

[Markgg88]

ok mark! THanks a lot ill do as you say and post my results, but anyways if i get the problem fixed ill still change the psu to be safer ... right? i mean is it dangerous tu run with a low Wattage PSU?

A low wattage PSU can go as far as damaging other hardware, since it can't produce the required power it's going to end up failing and possibly killing other components along with it. And it needs to be a high quality unit. The corsair that I linked to is one of the best around.

 

[Dan011093]

Ok i found this PSUS sorry to bother but wich should i take?

MercadoLibre: FUENTE DE PODER 1000W CORSAIR CMPSU-1000HX LVO11 - BsF 2550.00

MercadoLibre: Fuente de poder Corsair CMPSU-1000HX 1000 Watt NUEVA modula - BsF 3190.00

MercadoLibre: Corsair 1000W Fuente de poder HX1000W Modular Certificada - BsF 2600.00

MercadoLibre: Thermaltake TR2 1200W Modular ATX 80 PLUS Certificada - BsF 2399.00

 

[Markgg88]

The Corsair in the first link would be ideal. It's modular as well, that reduces the cable mess inside the case.

 

[Dan011093]

So its better a 100W corsair than a 1200 W Thermaltake?

 

[Markgg88]

Much better.

 

[Dan011093]

Thel ill go for that PSU! , is there any way to see if the problem is on my videocards or precossor? is WHEA a [processor or vcard problem? or a general problem like PSU? im waiting for the report to be generated to send it to you guys!

 

[Markgg88]

Remove one of the cards and run just one of them. If all is good, then PSU is not able to cope with both cards installed, which I think is the case.

 

[Dan011093]

Heres the new Jcrifff utility report!

 

[Dan011093]

Guys ive been tesitng everything for 3 days playign crysis 2 using the PC at max and NO errors until i playes assassins creed brotherhood and i got the same issue the pc hanged and it made a weird noise, but this time it didnt record the WHEA error... what can be causing this?