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Discussion Starter #1
When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.
 

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Please post the exact warning. It should mention a particular App.
 

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Discussion Starter #3
URGH that is a problem, the warning doesn't come up anymore, it just stays a blank screen the same goes for google chrome.
 

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Discussion Starter #5
Im unsure which IP I have, my service pack is Vista home basic. Is there a way where I can find out which IE I have or should I just uninstall it and get and download a new version?
 

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For your Version: Open IE> Help>About Internet Explorer.
 

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If you have IE7 and you don't appear to have SP1, SP2, IE8 or IE9 it appears you haven't been using Microsoft Update. How did you obtain Vista? Are you familiar with the Update process?
 

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The reason I asked is if it updated automatically you'd have IE9. It was included in a Vista Update unless you purposely excluded it.
Go into "Installed Updates". The last ones should be dated August 16th.
 

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Discussion Starter #11
Okay It wont allow me to update problem details as follows

Problem Event Name: BEX
Application Name: wuauclt.exe
Application Version: 7.4.7600.226
Application Timestamp: 4a7b870b
Fault Module Name: StackHash_9cfd
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00404968
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 9cfd
Additional Information 2: aea2a0d7a408bfb90d70a40b35741536
Additional Information 3: add1
Additional Information 4: e86fd8f76207b04502fc8a8c6058a723
 

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