Help...i kinds messes up at system configuration...

832 Views 14 Replies 3 Participants Last post by wmorri, Jun 6, 2008

Ihavenosound

Discussion Starter · Jun 5, 2008

Good Morning...one day someone told me to change my system configuration then i picked selective start up...then i unchecked a few boxes then it said...RESTART so i did...after that my sound was gone and my windows was using the old layout(all gray and not blue...)
so i switched back to normal after that it still wouldnt come back...
i have tried to use system restore but i dint make a restore point before i messed it up...

Please note that i am not good at computers please try to simplify things..xD

Thank you.

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wmorri

· #2 · Jun 5, 2008

Welcome to TSF!

It sounds like someone told you to go into the msconfig and change some of the settings. Does that sound familiar to you? If it does sound familiar to you then to get back to it you would go to run > type "msconfig". That will open a box that will ask you what you want to have star up when you start your computer.

As for why your sound is gone, I am not sure about that one. You might want to check your device manager and see if there are any yellow "?" next to anything. To get to the device manager you click on the control panel, then system, then it is one of the tabs in there, I forget which one at the moment. But anyway, see if there are any ? next to anything and then post that back up here.

Cheers!

Ihavenosound

Discussion Starter · #3 · Jun 5, 2008

umm when i open device manager its empty...as in its blank and the only yellow question mark is the help icon...

chauffeur2

· #4 · Jun 5, 2008

Hello Ihavenosound, Welcome to TSF! :wave:

Firstly, try doing a "System Restore" to a time/date before this happened.
here's how....
Go Start > All Programs > Accessories > System Tools > System Restore.

When the System Restore Panel opens, click the bullet (on the Right) Restore my computer to an earlier time; then, follow the on-screen prompts.

Doing a System Restore with this method, will not delete any of your personal files or data.

The computer will automatically reboot; upon rebooting, you will have a blank Desktop for about 3 minutes, this is quite normal.

This should rectify the problem, if it does not don't panic we have other tricks up our sleeves.:grin:

Post back and let us know how you fared.

Kind Regards,

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Ihavenosound

Discussion Starter · #5 · Jun 5, 2008

ummm i was not able to make a system restore point before it happened...i also tried system restoring to AFTER it happened but it still dint work T_T

Off topic:are you guys paid to do this? :1angel:

chauffeur2

· #6 · Jun 5, 2008

NO...we are all volunteers here at TSF; however, donations to keep the site and assistance free are always accepted..just click the 'Donate' link at the top of any page.

Now back to your issue; seeing that System Restore is not an option, perhaps this workaround might do the trick...

You will need your Windows® XP SP2 CD.

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine.

Please post back with the result.

Kind Regards,

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Ihavenosound

Discussion Starter · #7 · Jun 5, 2008 (Edited)

they dont have it...anyway can i download the? Windows® XP SP2 CD?

EDIT

lease give link because i might download the wrong file...

chauffeur2

· #8 · Jun 5, 2008

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

NO...downloading any Windows® Product CD is usually illegal.

Without a Windows® XP SP2-CD that isn't much we can do to help you.

Ihavenosound

Discussion Starter · #9 · Jun 5, 2008 (Edited)

ok maybe if i ask some of my friends friends...

EDIT: my friends friend will send it to me through yahoo...is this ok?

chauffeur2

· #10 · Jun 5, 2008

Sending a full O/S CD (.iso image) via Yahoo chat (or similar) is fraught with extreme danger, as the files could get corrupted during the download.
It will be far better if your friend lets you borrow the physical Disc..get him to post it to you if he lives that far away.

Ihavenosound

Discussion Starter · #11 · Jun 5, 2008

ok we cancelled the DL...its downloading through his site now...instructions to when the DL is finished?

chauffeur2

· #12 · Jun 5, 2008

Downloading the full O/S is not that simple...you have to create a bootable .iso image to a CD.
Even then, being downloaded it would only take one .dll file (for example) to be corrupt and the whole excercise has been fruitless.
Borrowing the actual CD is the way to go.

Ihavenosound

Discussion Starter · #13 · Jun 5, 2008

is there any other way to fix this aside from getting the SP?

chauffeur2

· #14 · Jun 5, 2008

Unfortunately not that I know of.

wmorri

· #15 · Jun 6, 2008

What version of window xp do you have? Is it home or Pro edition. Because newegg has it pretty cheap.

Home
Professional

Cheers!

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