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So about 2-3 times a day during random computer usage (internet, ms word, etc.) my computer will suddenly begin pixelating and a second later show a blue screen filled with words. The blue screen is up for about 1 second then the computer blacks out and restarts.


It takes about 10mins for it to get back to normal (regular desktop screen) then it will either:


A: Let me use it like normal until it crashes again later on.
B: Immediately crash again anywhere from 2-5 times repetitively.


This has been happening for a couple of months but has gotten progressively worse in the amount of times it crashes. It’s a bit annoying to wake up and have all my homework, browsers or projects closed out every morning.


I have researched the problem but nothing seems to be helping, I’ve tried a few virus/malware removers but it either comes up clean or just erases something that doesn’t seem to be the one I’m looking for.


Any type of help or suggestions is highly appreciated, thanks!






This is the info for my computer:
OS Name: Microsoft® Windows Vista™ Business
System Manufacturer: Dell Inc.
System Model: Vostro 410
System Type: X86-based PC
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
 

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15,384 Posts
Hello and welcome to TSF.

The issue may or may not be malware related. It could be a hardware problem. However, in order to rule out malware, please follow our pre-posting process outlined below.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
 
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