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i have a windows xp with a cd writer or cdrom or cdrw what ever its called anyhow it quit working. it sometime disapears from the device manager and from my computer and when it comes back in there it will not play my cds. sometimes the light on it is red and its suppose to be green. and the other day it was back in my computer folder but it had a question mark can anyone help me with this please i want to reinstall windows. thank you
 

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Welcome to TSF sweetgirl. Please list your computer specs be as precise as possible (e.g. name and model of motherboard, cpu, ram, etc.)
Have you checked Device Manager for any conflicts? you will see a yellow question mark. Open your case (unplug power before doing so) and make sure all cables are seated securely.
 

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help my cd writer quit working

i dont see what type of mother board it is but its a hp pavillion 7935 128 mbs ram windows xp home edtion its making my computer freeze to i hope this helps. thanks 4 ur help
 

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yes i took case off and to it looks like all the cables are secure i checked the device manager and there is no yellow marks at all. i have no clue why it quit working. :4-dontkno
 

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Have you tried uninstalling it in device manager, rebooting and letting XP re-detect it? Resetting bios setup to factory defaults might also be worth a try. I would use a bootable cd to check proper operation of the drive with XP out of the picture. Try booting from your XP disc or manufacturer restore disc without doing anything else to see what happens. If it fails to boot I would first try swapping the ide cable with the hard drive ide cable to see if that did anything, if that didn't work I personally would consider it grounds for replacing the drive. However if it does boot off the XP cd then the problem must exist solely in XP. In that case check for viruses and use ad-aware se and spybot search and destroy to check for spyware. If you don't know about them they're free. Google them. The trend micro free online scanner also might pick up something missed by other programs. But if your goal is to re-install windows, then if it boots off the CD I'd say it's probably safe to go ahead with the install and the problem should be cured by the fresh install.
 

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Discussion Starter #6
cd writer quit working

yes i tried changing the ide cables didnt help. ill try to uninstall and try that but i cant play no cds at all so i cant install or run no cds at all.
 

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Please backup your registry before editing


Open Regedit, and navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Checked for values named

Lowerfilters
Upperfilters

Deleted them. Rebooted the system.
 

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Discussion Starter #8
cdwriter quit working

i tryed the regedit it didnt help at all i dont no what to do at this point. is there something else i can try?
 

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I take it that you do-not want to re-install windows. This problem
should not call for that.

It maybe that it is just dead. On e-bay you can get a 52x CDRW for
around $35 to $45 dollars total. Unfortunately- CD drives do not typically last very long with a lot of use. I have had to replace a few. Just a thought.

Good luck,

Andy
 

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i have tried everything in my computer icon it shows my d drive now but it has a question mark i clicked on that and then properties it shows my spaced used up. not sure what that means. somehow i got a hp _recovery (E) does anyone know what this means? thanks 4 all ur help
 

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The (E) HP recovery drive is just that- it is the drive where your OS set up
files were stored in the event that you have to recovery your (C) drive that has the OS Installed on it.

Your (D) drive, I presume, is the CD ROM drive. It is showing full in the properties because there is something wrong with it- either the software (drivers) or the unit itself. Like I said- they aren't designed to last for ever.

My advise would be to make sure you delete all temp files,run ad-aware SE and Spybot and then run your antivirus program as Leroy77 advised. Then un-install the CR ROM drive in add/remove programs and shut down the computer. Remove it- install a new one (advise the 52x one) and turn on the
computer. Windows XP should recognize it and install the drivers. If it doesn't- use the CD RW units driver disc.

One other thing- you really must consider increasing your ram to a minumum of 256ram. This is relatively cheap (around $20 - $35) and will likely cure your freeze up problems. Remember- Norton Antivirus uses nearly 100mb ram to run in the background itself.

Good luck- let us know the out come.

Andy
 

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Discussion Starter #13
thank you 4 ur help..... i just checked the floppy drive properties and it shows that i have no space to but it works ok.
 

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If you cannot even boot from a bootable CD in the drive then Windows has nothing to do with it. BIOS is in control at that point, Windows doesn't even come into play. I would say your drive is dead. Hardware can and does fail. It sucks, I know. As for the CD drive reporting that it is full: I once saw a failing hard drive report that it had two partitions when I know for a fact it only had one. It said one partition was around 500 MBs and the other was about 15 MB. This was a 40 Gig drive. So yeah, pretty screwy. I don't think your drive is gonna be salvaged.

Hang on a minute. You say the floppy drive says it's full too? Maybe something else IS at play here.....
 

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Okay, I just looked at MY floppy drive properties and it says the same thing. So thats normal, I just never bothered to notice that before :grin: So yeah, I'll repeat my earlier statement and say the drive is toast.
 
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