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Discussion Starter #1
I am retarted when it comes to computers. I have several errors on my pc and they will not go away. I have tried everything.

batpromn.exe
eudansi.exe
rundll c:/winnt/system32/ngdenb.32.dll

Can anyone tell me how to fix this? Please
 

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Try using these: If they won't run try them except Trendmicro in Safemode to get into Safemode restart your PC while tapping F8 and choose Safemode delete what they find. Let me know how it goes.

Adaware (Update this program on line prior to the Scan)

http://www.lavasoftusa.com/support/download/

Spybot (Update this program on line prior to the Scan)

http://www.safer-networking.org/index.php?page=tutorial

Ccleaner (lefthand pane for now only check,Temporary Internet files,Cookies,Temporary files.)

http://www.majorgeeks.com/download4191.html

[Trendmicro

http://housecall.trendmicro.com/[/B]
 

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Discussion Starter #4
Bonk said:
Try using these: If they won't run try them except Trendmicro in Safemode to get into Safemode restart your PC while tapping F8 and choose Safemode delete what they find. Let me know how it goes.

Adaware (Update this program on line prior to the Scan)

http://www.lavasoftusa.com/support/download/

Spybot (Update this program on line prior to the Scan)

http://www.safer-networking.org/index.php?page=tutorial

Ccleaner (lefthand pane for now only check,Temporary Internet files,Cookies,Temporary files.)

http://www.majorgeeks.com/download4191.html

[Trendmicro

http://housecall.trendmicro.com/[/B]

THANKS! HOWEVER, THESE MESSAGES POP UP AS SOON AS THE COMPUTER COMES ON AND I CAN NOT AXCESS THE WEB...THE MESSAGES KEEP POPPING UP!
 

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Possibly an infected file, please follow the instructions given by Bonk. If you are still having issues post a HiJackThis Log in the HiJackThisLog Help Forum.
To do this follow these instructions

Download and install: HiJackThis.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.


IMPORTANT!!!
Create a New Topic and include a fresh HJT log in the HiJackThisLog Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic.

A Moderator/ Security Team Analyst will give you instructions.


***DO NOT TRY TO FIX ANYTHING, MAJOR DAMAGE CAN BE DONE TO YOUR SYSTEM IF THIS TOOL IS USED INCORRECTLY, PLEASE WAIT FOR AN ANALYST/MODERATOR TO GIVE YOU INSTRUCTIONS***


Always describe your problem and any programs you have used to try to resolve your issue. Your description can go a long way to solving/repairing your particular issue.
 

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You do have anti virus on your PC don't you.You have been infected don't you know.

You can try something first.You should still be able to get into safemode just restart your PC don't wait for anything to come just immediately pree F8 and hold it...the screen should change and you should see safemode.

Let me know what happens
 

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Discussion Starter #8
Geekgirl said:
Possibly an infected file, please follow the instructions given by Bonk. If you are still having issues post a HiJackThis Log in the HiJackThisLog Help Forum.
To do this follow these instructions

Download and install: HiJackThis.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.


IMPORTANT!!!
Create a New Topic and include a fresh HJT log in the HiJackThisLog Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic.

A Moderator/ Security Team Analyst will give you instructions.


***DO NOT TRY TO FIX ANYTHING, MAJOR DAMAGE CAN BE DONE TO YOUR SYSTEM IF THIS TOOL IS USED INCORRECTLY, PLEASE WAIT FOR AN ANALYST/MODERATOR TO GIVE YOU INSTRUCTIONS***


Always describe your problem and any programs you have used to try to resolve your issue. Your description can go a long way to solving/repairing your particular issue.

THANKS! I WILL TRY THIS WHEN I GET HOME TONIGHT AND LET YOU GUYS KNOW TOMORROW. THANK YOU SO MUCH!
 
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