I am new to using a computer but in answer to when it messed up is I had a computer freeze up and had to shut down and reboot.Believe gateway resource assistant displayed once, didn't think much more about it until I turned the computer on the next morning after shutting down for the night.When the desktop screen came up a box displayed on desktop, Gra
This Program has performed an illegal operation and will be shut down
If the problem persist, contact the program vendor. When I close this box another box displays, It says Application Error, Exception E Convert Error in module GRA.EXE at 000088Ae.6' is not a valid integer value. Would like to get it working again if possible. Thank you again for your reply and any suggestions. Micter
When I Download Gateway Update(version18.104.22.168) to desktop I can double-click it and WinZip opens files o.k., installs to Gateway utilities. I can click on GW Recovery Program and Gateway Update opens. When I click on Gateway Resource Assistant WinZip unzips the files, but doesn't install to Gateway Utilities( error messages explained in post#3. Thanks again for all your help.
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