Tech Support Forum banner
Status
Not open for further replies.
1 - 3 of 3 Posts

· Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
I have recently bought a XFX Radeon HD 6570 GPU for my custom built computer. Everything works fine, except my GPU. When I try to play games, such as Skyrim or Portal 2, it crashes. For example, I can open Skyrim, get to the menu, click new game, get past the loading screen, but right after the loading screen, it locks up. But on Portal 2, I can play for 30 seconds, then it freezes, video and audio, but eventually unfreezes and I can play for 30 more seconds or so. This cycles until it eventually lead to a BSOD. On Skyrim, I've experimented with different settings, and got different results, such as the game locks up and crashes my computer, or just the game crashes to desktop, or it crashes and windows tells me my driver for my GPU crashed and successfully recovered, or the game freezes then goes back to normal for 2 seconds, then freezes again and repeats. I know something is wrong, I'm almost positive it has to do with the driver for my GPU. My desktop is at max resolution and I can play videos through VLC if GPU acceleration is off. If I turn on GPU acceleration, the video is very choppy.

Side Note: Windows recognizes my GPU as a Radeon HD 6770, when it should be the 6570. So, I'm not even sure I have the 6570, although I bought the 6570 and the box and card says 6570.

If you have anything you're confused about or you need any extra details, just let me know. I'll respond quickly. Any thoughts or help will be greatly appreciated.
 

· Team Manager, Gaming
Joined
·
7,339 Posts
Hello,
download Revo uninstaller from my sig,
open it and browse the list, choose AMD Drivers and remove them also remove all its remains from the registry and from your HDD, after that restart your PC
install the drivers that came with the Video card (on the CD)
restart when prompted, then go to AMD website to download the latest drivers

AMD Driver Autodetect

this tool from AMD will detect the video card you have and let you download the latest drivers for it
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top