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Getting disconnected without actually being disconnected??

3970 Views 9 Replies 2 Participants Last post by  etaf, 
D
I keep getting disconnected from internet every once in while. Maybe for a minute or less, but there was never any obvious sign of disconnection, IE. my tray icon never says disconnected or limited connectivity. But there are signs of getting disconnected when I am either gaming or watching videos online. The video would buff a bit then get stucked, then loads after a few to 30 sec delay. When gaming, I would lag out or have everyone waiting for me to connect back (warcraft3, starcraft 2). When I am downloading files, this does not ever happened, no matter how big the file size is. This problem started a few days ago. I tried restart the modem but I cannot possible do that every 15 mins. Another problem that could possibly be also be the same is that I am connected but cannot browse websites. If I am downloading anything, it will still keep download, i just can't browse or log on to online games. However this problem existed since I moved.
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I use cable.

ipconfig

Code: 
Windows IP Configuration

   Host Name . . . . . . . . . . . . : Dann-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-26-18-36-85-05
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1c9c:201f:5e3f:b0bd%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.19(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 268445208
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-D2-91-09-00-26-18-36-85-05
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : no-domain-set-bellcanada
   Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
   Physical Address. . . . . . . . . : 00-22-FA-56-26-26
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 3:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Hamachi Network Interface
   Physical Address. . . . . . . . . : 7A-79-7F-A1-29-19
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 5.221.225.26(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 30, 2011 6:44:01 AM
   Lease Expires . . . . . . . . . . : Thursday, March 31, 2011 8:12:59 AM
   Default Gateway . . . . . . . . . : 5.0.0.1
   DHCP Server . . . . . . . . . . . : 5.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{8B47E5F7-EF4F-41D7-9507-E01988729AE5}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3881:12a2:3f57:fdec(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3881:12a2:3f57:fdec%17(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{ED520606-722E-4C8F-A12F-84B61792BD08}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:5dd:e11a::5dd:e11a(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.no-domain-set-bellcanada:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Ping to default Gateway

Code: 
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=9ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=15ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 15ms, Average = 6ms
Ping to Google

Code: 
Pinging google.com [74.125.226.18] with 32 bytes of data:
Reply from 74.125.226.18: bytes=32 time=15ms TTL=56
Reply from 74.125.226.18: bytes=32 time=5ms TTL=56
Reply from 74.125.226.18: bytes=32 time=19ms TTL=56
Reply from 74.125.226.18: bytes=32 time=6ms TTL=56

Ping statistics for 74.125.226.18:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 19ms, Average = 11ms
For some reason I cannot copy from the third ping result...


Here are the result when I get disconnected

Ipconfig /all

Code: 
Windows IP Configuration

   Host Name . . . . . . . . . . . . : Dann-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-26-18-36-85-05
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1c9c:201f:5e3f:b0bd%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.19(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 268445208
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-D2-91-09-00-26-18-36-85-05

   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : no-domain-set-bellcanada
   Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
   Physical Address. . . . . . . . . : 00-22-FA-56-26-26
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 3:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Hamachi Network Interface
   Physical Address. . . . . . . . . : 7A-79-7F-A1-29-19
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 5.221.225.26(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 30, 2011 6:44:01 AM
   Lease Expires . . . . . . . . . . : Thursday, March 31, 2011 10:33:48 AM
   Default Gateway . . . . . . . . . : 5.0.0.1
   DHCP Server . . . . . . . . . . . : 5.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{8B47E5F7-EF4F-41D7-9507-E01988729AE5}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3881:12a2:3f57:fdec(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::3881:12a2:3f57:fdec%17(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{ED520606-722E-4C8F-A12F-84B61792BD08}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:5dd:e11a::5dd:e11a(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.no-domain-set-bellcanada:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Code: 
C:\Users\Dann>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms
Code: 
C:\Users\Dann>ping google.com

Pinging google.com [74.125.226.48] with 32 bytes of data:
Reply from 74.125.226.48: bytes=32 time=5ms TTL=56
Reply from 74.125.226.48: bytes=32 time=5ms TTL=56
Reply from 74.125.226.48: bytes=32 time=5ms TTL=56
Reply from 74.125.226.48: bytes=32 time=6ms TTL=56

Ping statistics for 74.125.226.48:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 6ms, Average = 5ms
It seems to me there aren't really any difference, but I couldn't browse and I did the test when I was getting disconnected from starcraft2.

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I had Kaspersky trial for a while, not I never purchase it, so I am not using any firewall apart from win7 firewall or malware software. But I do regular scans with the Kaspersky Virus removal tool (in fact I just did it if it really was virus). The disconnection generally last from 10 sec to 15mins. However I have not been able to browse websites even with internet connection for hours to a day, although this rarely happens. I will post again once I experience any disconnections in safe mode.
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Ok I still get disconnected on safe mode. Also I uninstalled Kaspersky a while ago already.
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My roommate uses wireless and he had a similar problem last week, now he is fine. It almost as if its a flu and now I got it...I was on skype with a friend during the disconnection. And during this period, I was still online talking with her over skype, yet I was disconnected from games and cannot browse websites at all. I am thinking of reinstalling windows, but that is only as a last resort. It tried perhaps updating drivers but the problem persists.
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