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Generic Host Process Issue on Windows XP.

3142 Views 4 Replies 2 Participants Last post by  lili310
Not sure where this thread should actually go, but since I have a Windows XP Service Pack 2 system, I figured I'd post it here.

Upon System Start Up, I receive the message:

"Generic Host Process for win32 has encountered a problem and needs to close. We are sorry for the inconvenience."

After hitting the "click here" link, it reads:

"Error signature -- EventType: InPageError P1 : c000009c P2 : 00000003"

Then, after clicking "To view technical information about the error report, click here," it reads:


Besides receiving this message on starting up, I also receive it when I go into My Computer and when I perform Search under the Start menu.

I've researched online through google and other forums about this Generic Host Process problem and none of the scenarios are the same as mine; none of the support found seems to help, either.

I spoke to someone about it and he suggested using Windows Installer Clean Up Utility from the microsoft site, but I'm not sure which program (if any) is actually causing the problem. In addition, he suggested trying msconfig and looking for IE that runs at startup -- something to do with the letters/word "switch" (or it could be a variation of that) and doing something with it, though I don't know what.

I have the program CCleaner and I used that to supposedly fix the registry if it was a registry problem, but had no luck. I found information relating to svchost.exe online, but I'm not sure which svchost.exe to disable (if any) upon startup. In addition, I looked in Task Manager before the message showed up when I started up my computer and explorer.exe and one of the multiple svchost.exe processes were taking up a bunch of CPU.

I've run Windows Defender, Spybot, AVG, and Avira to attempt to fix this if it's a virus/worm/trojan/malware, etc. and nothing has worked.

My internet works fine and nothing is slower than normal. I have a router and whenever my internet connection loads, I get the message at startup.

If this thread is in the wrong place, please let me know where it is supposed to be or move it there -- just let me know when it is moved.

Thank you for any help for this specific problem. So far it's just been an annoyance since everything works for the most part.
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Try this:

'Start' >> 'Run'

In 'Run' type "cmd" without the quotes and click OK.

In the command prompt window that opens type "sfc /scannow" without the quotes and press 'Enter'.

You may be asked during the process for the Windows XP cd.
After sfc / scannow finishes, what should I do with any information that is found?

There won't be any information to post. Sfc /scannow will finish checking and replacing any corrupt or missing system files without fanfare.
That worked like a charm! Thanks so much. :)
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