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Discussion Starter · #1 ·
Over the past couple of weeks, my son's laptop (running WinXP Home Ed.) has been running like a slug and when he attempts to open IE6, Outlook Express (and other applications), the following error message appears:

"Generic Host Process for Win32 Services has encountered a problem and needs to close"

He's been keeping his AV up-to-date, so I don't think his system is infected, but something sure is wrong!

How should I go about diagnosing/fixing this problem?
 
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