[Stubbie]

I am using Win 98 second ed in a computer to run software to operate an old hard drive base videotape machine but for some reason I keep getting a General Protection Fault when I open the software. The computer is a Gateway 2000 PII 266mhz 128m ram. I have checked the win.ini, autoexec.bat, config.sys, start up and registry to see if it is being caused by a program at start up but the only thing in the registry besides systray & windows is scan disk. I have read that GPF's are sometimes caused by programs trying to use the same DLL or memory but how do I check this?
Does anyone know what the below means?

VTPRO220 caused a general protection fault
in module <unknown> at 0000:0000400b.
Registers:
EAX=0066c20f CS=0167 EIP=0000400b EFLGS=00010216
EBX=004460c0 SS=016f ESP=00000000 EBP=00002000
ECX=c14e66b0 DS=016f ESI=00000020 FS=213f
EDX=c14e8c90 ES=016f EDI=0066c3e4 GS=0000
Bytes at CS:EIP:
17 fa 05 1b 00 00 38 04 37 00 12 00 bb 40 00 8e
Stack dump:
00c90f9e 00700465 05700016 00700465 00700465 f000ff54 f00000fd f000eb56 c8000000 05700028 0570003a 05700052 0570006a 05700082 0570009a 00700465

Thanks Phil

 

[Riskyone101]

Hello and Welcome to TSF,

Run checkdisk:
Start
run
type
cmd
in command prompt
type
chkdsk /r
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
type: Y (press enter)
reboot pc so it will run now

Did this fix the problem? if it did not, then simply uninstall the program
through add/remove in control panel
reboot pc
reinstall the program
reboot pc

Does it work now?

 

[TheOutcaste]

For Win98 that should be:
Start | Run, type scandisk, press enter
Check the Automatically fix errors box
Click Start

You may want to test the RAM as well
Memtest86+
Memtest86 (Site seems to be having problems)
Memtest86 can also be found here, but that may link back to the memtest86 site.

HTH

Jerry

 

[Stubbie]

Thanks for the reply. I have done scandisk and there were no errors found. I have also run 8 passes on memtest and found no faults.
Thanks Phil