Hello,
Look on the bottom of the laptop and see if there is a model number (example NV59)
I would suggest trying a different compatible charger.
If you can't get the battery to charge using a good, compatible charger then the issue is most likely with the battery.
Look on the bottom of the laptop and see if there is a model number (example NV59)
I would suggest trying a different compatible charger.
Be careful using other power cords. If it is not the same voltage ratings as the original you could easily damage other components.
If you can't get the battery to charge using a good, compatible charger then the issue is most likely with the battery.