Tech Support Forum banner

Gateway NEW90 Won't Power On

3551 Views 13 Replies 2 Participants Last post by  Kilo927
Hello! I have a Gateway NEW90 laptop and it will not power on at all. There are no fans and there is nothing on the screen. When the power button is pressed when there is no power cable, only the battery, connected nothing happens at all. When the power cable is connected the battery light on the front is solid orange and the when the power button is pressed it flashes once. If left to charge, after about five minutes the battery light begins to flash and is still orange. When the function and escape keys are held while pressing the power button, which is supposed to reset the BIOS, all of the lights flash very briefly and then only the orange battery light is solid. Could a new battery solve my problems? Or is the motherboard bad?
Not open for further replies.
1 - 5 of 14 Posts

Perform the following steps:
-Remove the battery and Power adapter
-Press and hold the power button for 30-45 seconds (with battery and power still removed)
-Insert just the battery and attempt to boot the laptop.
-Insert just the power adapter and attempt to boot the laptop.

Is still unable to boot test the power adapter and make sure that the output voltage is correct.
With the battery removed the laptop should still boot.

I would definitely start by checking the DC Jack.

Also can you check the sticker underneath and see if there is a model number there (Example: NV59C66U)
Not sure of you need it but you can find the service guide below

Gateway NV59C Service Guide
Does this model uses the cabled DC Jack.

If you have a multimeter you can test the voltage at the back of the DC Jack to see if it is correct?

If this model uses the soldered on CD Jack you will need to test from the underside of the motherboard.
That depends on how much you can get a replacement board for and if you think it is worth the money.

You are probably looking at an average of $110 and up with the few that I have located.
1 - 5 of 14 Posts
Not open for further replies.