[nintendo424]

Hey guys, I just recently reformatted my dv7t-6100 HP laptop (using recovery disks), just to clean up my system.

After doing so, I proceeded to update drivers (using the HP ones supplied on the website), and after finishing that I thought I'd give my games a try.

I use Steam, so I used it to redownload my Skyrim and Team Fortress 2 data. This is where the trouble kicks in. I'm using the same settings as before the format, but I am getting more lag than I ever did before. I could play TF2 on max settings before with no slowness at all, but now I still lag with even toned down settings. Help?

 

[Wrench97]

I take it you use a wireless connection?
Is it same using a wired connection?

 

[nintendo424]

I have used both, but the performance is the same. Skyrim is an offline game, and it lags as well.

Also, the speed of the connection doesn't matter, as I have around 50 mbps on wireless and 200-500 mbps on wired. (Yay Georgia Tech internet!)

 

[Wrench97]

Use CPUz and check the CPU speed, although a reformat should not have effected speed.

What are the specs the DV7 6100 didn't get me far other than a 17' screen and quad core?

 

[nintendo424]

CPU-Z Validator 3.1

There is the CPUz file. Every thing looks right, except the graphics part. I do have an integrated Intel Graphics Card (which is in the file), but I also have a ATI Radeon 6770m graphics card installed. I have all of the settings set as they were before.

My laptop is a dv7t-6100, but isn't the Quad version. My laptop has a 17.3" 1080p monitor, ATI Radeon 6770m graphics card, Intel i7-2620m processor (2.7 GHz with turbo boost to 3.1 GHz), a 1 TB hard drive, and 12 GB ram.

 

[nintendo424]

I also just ran a Windows Experience Index check, and my ratings stayed the same except for Graphics: it went from 6.6 to 5.9. There definitely is something wrong somewhere.

I attached a screenshot as well.

 

[Wrench97]

So you have the ATI/Intel switchable graphics, your scores mirror mine and I only have the Intel HD2000 so I'd say the graphics are not switching to ATI.
Ran across this once and after updating the ATI graphic drivers had to install the latest Intel drivers from the Intel site.
Use the Intel update utility> Intel® Driver Update Utility

 

[nintendo424]

I used the Intel Driver Update Utility, and it told me everything was valid except the graphics card, which was an OEM's customized version. I tried using the drivers from HP's driver page for my computer, and it says my computer doesn't meet the minimum requirements. I'm quite stumped.

 

[nintendo424]

Still no luck on installing the HP provided Intel update, and I'm still lagging. Ugh.

 

[Wrench97]

Are both the Intel and ATI display adapters listed in device manager?

 

[RockmasteR]

try to disable the Intel Video Card if it's shown with the ATI in the device manager
also try to see if you can disable it from the BIOS

 

[Wrench97]

No the newer i series setup passes the data through the integrated on CPU die Intel graphics processor to the display even when using the ATI card, that's what makes it a seamless switching process, so you won't be able to disable the Intel and still have an image on screen

 

[nintendo424]

Yes, both of them are shown on the device manager. I have tried uninstalling and reinstalling the drivers, but I can only get it to the second-to-last update from HP.

 

[Wrench97]

Do you have CCC installed?
Is there a section of CCC that you can set which programs run on the ATI chip?

 

[nintendo424]

Yes, I have the latest Catalyst Control Center installed, and the processes for both TF2 and Skyrim set to high performance. The lag is still there.

 

[Wrench97]

Is that the latest from ATI or the HP site?
If memory serves the newest CCC has to be used with the newest Intel update.
If the ATI driver/CCC came from the ATI site try rolling it back to the version on the HP site.

 

[nintendo424]

I'm using the one that came with the second to last HP update. I haven't downloaded anything from the ATI site. The HP Intel update (SP55098, to be precise), tells me my computer "does not meet the minimum requirements to install the software."

 

[Wrench97]

Back it up to the earlier HP ATI driver and see if it improves.

 

[nintendo424]

Alright, I'll do that really quickly and post the results here.

 

[nintendo424]

No luck with that. That actually made the games more laggy than they were.