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Freezing Computer

2140 Views 7 Replies 2 Participants Last post by  Ried
Hello,
I have been having a lot of trouble with my computer freezing intermittently. I'm not sure if it's a virus/malware problem or just a computer problem so I do apologize if it turns out it is not a virus issue. I thought I would post here first. It has been happening for several months now. I first noticed it when I upgraded my AVG and my computer seemed to slow down after that. I thought it might be the program so I took it out and replaced it with Ad-Aware but it didn't seem to change anything. My mom told me as well around that same time she had gotten some facebook virus that destroyed her aol email account. We immediately did a virus scan after that and it could not find anything. What seems to happen is when I'm watching a video (like on youtube) the first 30sec will be fine, and then the video will either just freeze completely with no sound for about 1 minute (and mouse will not work as well) and then resume but keep freezing every few seconds after that. Then other times the video will freeze (with the mouse) but the sound continues and finally will resume with freezing every few seconds after that.

This freezing is not only videos anymore, it's when I'm in the middle of typing emails, or typing a word document. It doesn't seem to matter what I'm doing it just keeps freezing. I did THOROUGHLY blow the dust out of my computer to make sure it wasn't just buildup on the fans and were overheating. I have run my antivirus program (and made sure 2 antivirus programs were not on at once) and my windows firewall has been on the whole time.

I do not play games online or go to any crazy sites. I do have "WOT" so when I'm searching for sites online, this helps me know if a site is safe or not. My mom does not play any applications on facebook or click anything "weird" on her wall that's obviously not from her friend. I always have an anti-virus on and it scans every couple of days.

I did run GMER but when I did original instructions where you un-click "IAT/EAT, Drives/Partition other than Systemdrive (typically C:\), Show all", it would scan for a long time then finally show my an error saying "\Windows\system32\config\AppEvent.Evt" was lost information and could not continue. When this error message came up, it froze EVERYTHING and I lost the whole scan twice. So I did the 2nd way with the scan of "ONLY the Sections and C drive boxes ticked" which is pasted below.

I hope I was thorough enough! I just wanted to tell you everything I know and have noticed and what my habits (and my moms habits are) when searching the internet. Thank you AGAIN!
Sincerely,
Kendall






.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Kendall at 10:31:58.79 on Thu 03/24/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\V0500Mon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Kendall\Application Data\mjusbsp\magicJack.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Flock\flock.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Kendall\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.starrranch.org/blog/?page_id=2
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Universal Installer] "c:\program files\comcastui\universal installer\uinstaller.exe" /fromrun /starthidden
uRun: [Google Update] "c:\documents and settings\kendall\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [cdloader] "c:\documents and settings\kendall\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Desktop Software] "c:\program files\comcastui\universal installer\uinstaller.exe" /ini "uinstaller.ini" /fromrun /starthidden
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [V0500Mon.exe] c:\windows\V0500Mon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} - hxxp://o.aolcdn.com/pictures/ap/Resources/v2.13/cab/aolpPlugins.10.6.0.8.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187929631562
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187929625406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {4F07DA45-8170-4859-9B5F-037EF2970034} - No File
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\kendall\applic~1\mozilla\firefox\profiles\pauky5t6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: AIM Toolbar: {c2f863cd-0429-48c7-bb54-db756a951760} - %profile%\extensions\{c2f863cd-0429-48c7-bb54-db756a951760}
FF - Ext: Java Quick Starter: [email protected] - c:\program files\java\jre6\lib\deploy\jqs\ff
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R? DCamUSBNW800;CIF USB Camera (2110)
R? DNINDIS5;DNINDIS5 NDIS Protocol Driver
R? gupdate;Google Update Service (gupdate)
R? SCREAMINGBDRIVER;Screaming Bee Audio
R? V0500Dev;Dynex 1.3MP Webcam Driver
S? Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service
S? Lavasoft Kernexplorer;Lavasoft helper driver
S? Lbd;Lbd
S? McrdSvc;Media Center Extender Service
S? Viewpoint Manager Service;Viewpoint Manager Service
.
=============== Created Last 30 ================
.
2011-03-06 02:59:43 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-03-06 02:32:30 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-03-06 02:32:25 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-03-06 02:30:14 -------- d-----w- c:\docume~1\kendall\locals~1\applic~1\Sunbelt Software
2011-03-06 02:27:04 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{A5847AFF-A1FE-4929-A3C0-16C23AB1D29D}
2011-03-06 02:26:12 -------- d-----w- c:\program files\Lavasoft
.
==================== Find3M ====================
.
2011-02-05 01:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-05 01:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2007-12-14 16:59:51 21321008 ----a-w- c:\program files\QuickTimeInstaller.exe
.
============= FINISH: 10:34:12.18 ===============
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BUMP Please

Bump Please
Hello Kendall,

I don't see the gmer log, or the Attach.txt included in your reply. Please run dds.scr again. 2 logs will be produced, post the contents of the dds.txt in the reply box, and please attach the Attach.txt and gmer results to the reply via Manage Attachments button.
Hi Reid,
I tired 3 times last night to get a gmer scan and it froze my computer EVERY time by the end of the scan. I have the other 2 for you but not the gmer. Any suggestions for getting that one?
Kendall


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Kendall at 20:22:37.86 on Fri 04/15/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.169 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\V0500Mon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Kendall\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Flock\flock.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Kendall\Desktop\dds.com
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.starrranch.org/blog/?page_id=2
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Universal Installer] "c:\program files\comcastui\universal installer\uinstaller.exe" /fromrun /starthidden
uRun: [Google Update] "c:\documents and settings\kendall\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [cdloader] "c:\documents and settings\kendall\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Desktop Software] "c:\program files\comcastui\universal installer\uinstaller.exe" /ini "uinstaller.ini" /fromrun /starthidden
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/5.0_(Windows;_U;_Windows_NT_5.1;_en-US;_rv:1.9.0.19)_Gecko/2010062819_Firefox/3.0.19_Flock/2.6.1" -"http://coursewareobjects.elsevier.com/objects/wilkins9e_v1/mod08/08s01l0305.htm"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [V0500Mon.exe] c:\windows\V0500Mon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [AvgUninstallURL] cmd.exe /c start
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &Search - ?p=GRfox000
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} - hxxp://o.aolcdn.com/pictures/ap/Resources/v2.13/cab/aolpPlugins.10.6.0.8.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187929631562
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187929625406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {4F07DA45-8170-4859-9B5F-037EF2970034} - No File
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\kendall\applic~1\mozilla\firefox\profiles\pauky5t6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: AIM Toolbar: {c2f863cd-0429-48c7-bb54-db756a951760} - %profile%\extensions\{c2f863cd-0429-48c7-bb54-db756a951760}
FF - Ext: Java Quick Starter: [email protected] - c:\program files\java\jre6\lib\deploy\jqs\ff
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-3-5 64512]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-28 24652]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-3-4 15232]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-9-6 133104]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-3-4 1753048]
S3 DCamUSBNW800;CIF USB Camera (2110);c:\windows\system32\drivers\pcam800.sys [2006-5-20 210792]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2006-5-5 17149]
S3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [2009-4-6 23064]
S3 V0500Dev;Dynex 1.3MP Webcam Driver;c:\windows\system32\drivers\V0500Vid.sys [2009-2-4 251264]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 08:20:23 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-05 01:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-05 01:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2007-12-14 16:59:51 21321008 ----a-w- c:\program files\QuickTimeInstaller.exe
.
============= FINISH: 20:23:50.97 ===============

Attachments

See less See more
Thanks, Kendall. :)

Read through this entire procedure and if you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.



Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================

Open notepad and copy/paste the text in the code box below into it:

Code:
DDS::
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVWSzItQUxZTUYtU0xLTFUtQVoyVUItNkdPS0ItSkhGTkg"&"inst=NzctNDc3MzIxMDI1LVQxNC1LVjMrNy1CQSsxLVhMKzEtRlA5KzYtQkFSOUcrMS1UQjkrMi1GTCs5LUYxME0rNS1YMjAxMCsyLVFJWDErNC1GMTBNMTBEKzEtQ0lBMTArMg"&"prod=90"&"ver=10.0.1204
IE: &Search - ?p=GRfox000
Save this as "CFScript.txt", and as Type: All Files (*.*)
in the same location as ComboFix.exe

***************************************************

Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications


***************************************************





Refering to the picture above, drag CFScript into ComboFix.exe

When finished, please post the C:\ComboFix.txt for further review, along with an update on machine behavior. Any improvement?
See less See more
Hey Reid,
Here's the combofix.txt:

ComboFix 11-04-20.03 - Kendall 04/20/2011 21:08:32.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.114 [GMT -7:00]
Running from: c:\documents and settings\Kendall\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Kendall\Desktop\CFScript.txt
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Kendall\WINDOWS
.
.
((((((((((((((((((((((((( Files Created from 2011-03-21 to 2011-04-21 )))))))))))))))))))))))))))))))
.
.
2011-04-10 01:36 . 2011-04-10 01:36 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-07 05:33 . 2005-08-16 10:40 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-06 02:32 . 2011-03-06 02:32 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-03-04 08:20 . 2011-03-06 02:32 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-03-04 08:20 . 2011-03-06 02:59 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-03-04 06:37 . 2005-08-16 10:18 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2005-08-16 10:18 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2005-08-16 10:18 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2005-08-16 10:18 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2005-08-16 10:18 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2005-08-16 10:18 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2006-02-10 19:19 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2006-02-10 19:19 357888 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-04-16 01:30 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2005-08-16 10:18 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25 . 2005-08-16 10:37 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-08 13:33 . 2005-08-16 10:18 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2005-08-16 10:18 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-05 01:48 . 2005-08-16 10:18 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-05 01:48 . 2005-08-16 10:18 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58 . 2005-08-16 10:37 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2005-08-16 10:37 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2005-08-16 10:18 439296 ----a-w- c:\windows\system32\shimgvw.dll
2007-12-14 16:59 . 2007-12-14 16:59 21321008 ----a-w- c:\program files\QuickTimeInstaller.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"Universal Installer"="c:\program files\ComcastUI\Universal Installer\uinstaller.exe" [2008-03-18 984616]
"cdloader"="c:\documents and settings\Kendall\Application Data\mjusbsp\cdloader2.exe" [2010-12-03 50592]
"Desktop Software"="c:\program files\ComcastUI\Universal Installer\uinstaller.exe" [2008-03-18 984616]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-04 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"CTHelper"="CTHELPER.EXE" [2004-03-11 28672]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"Share-to-Web Namespace Daemon"="c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2002-04-17 69632]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"V0500Mon.exe"="c:\windows\V0500Mon.exe" [2007-11-03 32768]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-29 202256]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-01-22 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
Source= c:\documents and settings\Kendall\Desktop\www.PicsDesktop.com_34.jpg
FriendlyName=
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.e\0lsdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-10-29 04:21 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 08:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Intel\\PROSetWired\\NCS\\PROSet\\PROSet.exe"=
"c:\\Program Files\\DropBox\\DropBox\\DropBox.exe"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\InstallShield Installation Information\\{ED515DCC-93C1-493D-9DBA-49261DD14E2C}\\Setup.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\StubInstaller.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Microsoft Plus! Photo Story 2 LE\\PS2Trial.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Documents and Settings\\Kendall\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Kendall\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Flock\\flock.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
"c:\\Documents and Settings\\Kendall\\Application Data\\mjusbsp\\magicJack.exe"=
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [3/5/2011 7:32 PM 64512]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/28/2007 5:29 PM 24652]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\kernexplorer.sys [3/4/2011 1:20 AM 15232]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [9/6/2009 12:59 PM 133104]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/4/2011 1:20 AM 2146496]
S3 DCamUSBNW800;CIF USB Camera (2110);c:\windows\system32\drivers\pcam800.sys [5/20/2006 4:18 PM 210792]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [5/5/2006 7:27 PM 17149]
S3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [4/6/2009 1:19 PM 23064]
S3 V0500Dev;Dynex 1.3MP Webcam Driver;c:\windows\system32\drivers\V0500Vid.sys [2/4/2009 3:46 PM 251264]
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-21 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2011-03-04 17:20]
.
2011-04-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
2011-04-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-06 19:59]
.
2011-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-06 19:59]
.
2011-04-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-519175933-702365153-900581662-1006Core.job
- c:\documents and settings\Kendall\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-12-22 01:24]
.
2011-04-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-519175933-702365153-900581662-1006UA.job
- c:\documents and settings\Kendall\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-12-22 01:24]
.
2011-04-16 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-519175933-702365153-900581662-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]
.
2011-04-14 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-519175933-702365153-900581662-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.starrranch.org/blog/?page_id=2
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Kendall\Application Data\Mozilla\Firefox\Profiles\pauky5t6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: AIM Toolbar: {c2f863cd-0429-48c7-bb54-db756a951760} - %profile%\extensions\{c2f863cd-0429-48c7-bb54-db756a951760}
FF - Ext: Java Quick Starter: [email protected] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
ShellExecuteHooks-{4F07DA45-8170-4859-9B5F-037EF2970034} - (no file)
MSConfigStartUp-MsnMsgr - c:\program files\Windows Live\Messenger\MsnMsgr.Exe
MSConfigStartUp-Yahoo! Pager - c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2011-04-20 21:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3676)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-04-20 21:27:24
ComboFix-quarantined-files.txt 2011-04-21 04:27
ComboFix2.txt 2009-11-24 05:40
.
Pre-Run: 64,558,231,552 bytes free
Post-Run: 65,009,864,704 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect
.
- - End Of File - - A637E89D16D49598E4512EC7395CFE6F




I'm not sure how its working, I'm going to try and look at some videos tomorrow online and see if they freeze up on me. I'll send you an update within the next couple days! Thanks Reid!
Kendall
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Hi Reid,
Well, unfortunately, videos and such are still freezing up half way through them and websites still keep freezing up. Let me know what the next step is when you get a chance. Thanks!
Kendall
Let's see if an online scan reveals any malware. Please go to here to run an online scannner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.
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