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for the love of God, PLEASE HELP ME before i throw this thing in the trash!!!

942 Views 7 Replies 2 Participants Last post by  Old Rich
I have a gateway md2614u laptop and recently installed windows xp because windows vista sucked. I have got the ethernet driver to work, but that is all! I have no sound and the video picture is very crappy. I tried downloading the drivers on gateways website. (i put the serial number in) but none of the drivers worked :4-dontkno when i try to install the video driver, it says that it failed to initialize and error. Sound drivers wont work either. Right now in device manager I have question marks on 2 pci devices, sm bus controller, video controller (vga compatible) and mass storage controller. PLEASE HELP!!!!!!!
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and welcome to the Forum

Did you install the Chipset driver first? Does Gateway offer XP drivers?

Edit: I see sm bus controller is one missing drivers . . that would indicate the Chipset driver was not installed. You want to install that one first, the order of the others is not significant
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The Chipset is definately not loaded, and that will stop the others. Did you look here and put in your serial number?

http://support.gateway.com/support/drivers/dlcenter.asp
Yep . . they do not offer XP drivers. You can spend a lot of time looking for them and maybe never find them, or you could install win 7
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