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cd rom and dd kaput

If I use my cdrom or disk drive my Pc will freeze. I have recieved a bad deal.
Two years ago brought and paid 1,634 ($$$) for a Gateway PC system, and I have a problem which they wont help me with
because my warrenty is up.
Both the cdrom and disk drive don't work, they freeze up the system if I try to use them.
I have WinMe, matshia cdrom cr594 48x
generic NEC floppy drive;generic IDE disk type-47.
I am really desperate i would appreciate if someone would write me and help.
thanx in advance
 
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