So I got called by a recruiter a few days ago saying they need people for a project involving doimg some system imaging and refreshing the first day, then deskside support the second day. I'm really excited about it and he said it should be easy for me since I have my A+. This is my first real "job" in IT and I want to do a good job and hopefully get a good reference out of it and a call back for more work in the future. So basically what I'm looking for is any advise you might have? Like common beginer mistakes to avoid at the helpdesk and how to generally leave a favorable impression? Thanks!