Hello and Welcome to TSF!
Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.
You do not appear to have an anti-virus application installed on this machine. Let's start off by getting you a free but yet effective antivirus program. Please choose one from any of these 3 programs which are free for home use:
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Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory
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Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
CleanUp! - Install.
KillBox v2.0.0.175.zip
WinPfind.zip
TrackQoo.zip
LSPFix.exe
Ewido Security Suite
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.
'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING
This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.
If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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Instructions for using LSPFix
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Launch KillBox.exe & select the following options:
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
Next, please reboot your computer in SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R3 - Default URLSearchHook is missing
O2 - BHO: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O2 - BHO: (no name) - {6873D267-BA47-AC3E-CFEF-E0E61B728567} - C:\WINDOWS\system32\izxpwspl.dll (file missing)
O2 - BHO: (no name) - {CEECF123-0622-B744-5F9F-6EB8BEA935A3} - C:\WINDOWS\system32\sqqvodxa.dll (file missing)
O2 - BHO: (no name) - {F07425FB-B142-221B-390D-DE3CC23E1F56} - C:\WINDOWS\system32\kjongoko.dll (file missing)
O3 - Toolbar: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\spxk4p.exe reg_run
O4 - HKLM\..\RunServices: [Joke.exe] C:\WINDOWS\Joke.exe
O4 - HKCU\..\Run: [Popdjdim] C:\WINDOWS\system32\m?config.exe
O20 - AppInit_DLLs: mad.dll
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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
Locate and delete the following folders, if present:
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Run Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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Run Ewido with it's updated definitions
...it's important that all windows must be closed)
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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Double-click WinPFind.zip & extract the contents to a new folder at Drive C.
1. From within that folder, double click WinPFind.exe
2. Click Start Scan
3. Once the Scan is complete, it will create a report in a text file
4. Go to the WinPFind folder & locate WinPFind.txt
5. Post the results in your next reply!
** This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.
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REBOOT TO NORMAL MODE
Perform an online scan with Internet Explorer with Panda ActiveScan
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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Extract the contents of TrackQoo.zip & double-click on TrackQoo1.vbs. Wait a few seconds and a notepad page will pop up, Copy & Paste those results in your next reply.
* If your Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!
In your next post, please include fresh logs from:
It's important that you post all the logs I requested.
Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.
You do not appear to have an anti-virus application installed on this machine. Let's start off by getting you a free but yet effective antivirus program. Please choose one from any of these 3 programs which are free for home use:
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Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
CleanUp! - Install.
KillBox v2.0.0.175.zip
WinPfind.zip
TrackQoo.zip
LSPFix.exe
Ewido Security Suite
- Install Ewido Security Suite
- When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
- Double-click the icon on Desktop to launch Ewido
- On the left hand side of the main screen click update.
- Then click on Start Update.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.
'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING
This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.
If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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Instructions for using LSPFix
- Double click on LSPFix.exe to run it.
- Once running, you will be required to tick the disclaimer - "I know what I'm doing".
- You'll find a windows with 2 panes.
In the left pane which is labeled 'Keep', select all instances of these files:- dolsp.dll
aklsp.dll
- dolsp.dll
- Then click on the arrow pointing to the right, >>.
This will move the entry to the right pane labeled 'Remove' - Click the Finish button to complete the fix.
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Launch KillBox.exe & select the following options:
- delete on Reboot
- end Explorer shell while killing file
- unregister dlll before deleting * if it's not grayed out
- c:\windows\system32\dolsp.dll
C:\windows\system32\aklsp.dll
C:\WINDOWS\system32\izxpwspl.dll
C:\WINDOWS\system32\sqqvodxa.dll
C:\WINDOWS\system32\kjongoko.dll
C:\WINDOWS\system32\spxk4p.exe reg_run
C:\WINDOWS\Joke.exe
C:\WINDOWS\system32\m?config.exe
C:\WINDOWS\system32\mad.dll
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
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Next, please reboot your computer in SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
- TV Media
PuritySCAN
quickbar
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Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R3 - Default URLSearchHook is missing
O2 - BHO: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O2 - BHO: (no name) - {6873D267-BA47-AC3E-CFEF-E0E61B728567} - C:\WINDOWS\system32\izxpwspl.dll (file missing)
O2 - BHO: (no name) - {CEECF123-0622-B744-5F9F-6EB8BEA935A3} - C:\WINDOWS\system32\sqqvodxa.dll (file missing)
O2 - BHO: (no name) - {F07425FB-B142-221B-390D-DE3CC23E1F56} - C:\WINDOWS\system32\kjongoko.dll (file missing)
O3 - Toolbar: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\spxk4p.exe reg_run
O4 - HKLM\..\RunServices: [Joke.exe] C:\WINDOWS\Joke.exe
O4 - HKCU\..\Run: [Popdjdim] C:\WINDOWS\system32\m?config.exe
O20 - AppInit_DLLs: mad.dll
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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
- Tick - Show hidden files and folder
- Untick - Hide file extensions for known types
- Untick - Hide protected operating system files
Locate and delete the following folders, if present:
- C:\PROGRA~1\quickbar\
- mad.dll
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Run Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
- Delete Newsgroup cache
[*]Delete Newsgroup Subscriptions
[*]Scan local drives for temporary files
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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Run Ewido with it's updated definitions
...it's important that all windows must be closed) - Click Scanner
- Click Complete System Scan to begin scanning.
- Click OK when prompted to clean files
- "Perform action on all infections"
- .Choose clean and click OK.
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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Double-click WinPFind.zip & extract the contents to a new folder at Drive C.
1. From within that folder, double click WinPFind.exe
2. Click Start Scan
3. Once the Scan is complete, it will create a report in a text file
4. Go to the WinPFind folder & locate WinPFind.txt
5. Post the results in your next reply!
** This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.
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REBOOT TO NORMAL MODE
Perform an online scan with Internet Explorer with Panda ActiveScan
- Click [Scan your PC] & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click [Scan Now]
- Enter your e-mail address & click [Scan Now] ...begins downloading 8 MB Panda's ActiveX controls
- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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Extract the contents of TrackQoo.zip & double-click on TrackQoo1.vbs. Wait a few seconds and a notepad page will pop up, Copy & Paste those results in your next reply.
* If your Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!
In your next post, please include fresh logs from:
- HiJackThis log
[*] Online Scan
[*] AntiSpyware log
[*] Ewido
[*] WinPfind
[*] TrackQoo1.vbs
It's important that you post all the logs I requested.
