[Sundeep360]

The title is the error I keep getting when I start up my laptop. Everything works fine up until 4 mins, then it just lags up I try to open task manager, and I get that error. I can go into Safe Mode perfectly fine. The things I've tried to fix the laptop are resetting Winsock, clean booting (haven't tried all programs yet), system restore, and disk check but nothing has worked. Does anyone have a fix to this? If I need to provide any information, I will gladly post it. Windows 7 OS, currently running safe mode with networking.

 

[joeten]

Hi and welcome to TSF did you try system restore in safe mode,have you tried running sfc /scannow to check the system file integrity

 

[Sundeep360]

Hi! I haven't tried system restore in safemode. Also, when I'm clean booting should I disable microsoft services as well? What would be the better program to run to check system file integrity? I would like to get this problem solved today, or else my dad will send the computers in for repair and I need my laptop for school.

 

[shawnpb]

Click on "Start" type in "CMD" (Without quotes). Locate CMD.exe right click on CMD.exe then select "Run As Administrator" Now in the command prompt window type in then hit enter.

SFC /SCANNOW

This will attempt to check integrity of Windows system file, and replace any missing or corrupted system files.

 

[Sundeep360]

I'm running the test right now. I will come back with results!

 

[Sundeep360]

The scan didn't find any integrity violations, which is safe to assume that this isn't the problem? What else do you guys suggest?

 

[joeten]

Do you have a install or recovery disc to attempt a repair

 

[Sundeep360]

I sadly, do not. Is there any other option?

 

[joeten]

We need more info on your computer ie make and model as most ship with a recovery partition you might be able to return to factory default

 

[Sundeep360]

Where can I find that information? Sorry I'm not that tech savy : ( All I know is that I'm using a Samsung with i5 and Nvidia graphics.


Edit: just found the model I'm pretty sure it is this; Np-QX411

 

[joeten]

Hi here is the support page this may not be the exact model as you where short a few letters and numbers but it should help Support - Notebooks NP-QX411H | Samsung Laptops

 

[Sundeep360]

Excuse me, I don't mean to be offensive by saying this, but what exactly do you want me to do? Try contacting Samsung directly or what? You were talking about factory resetting, how would I be able to do that? Would I be better off factory resetting it or just getting it repaired by a professional?

 

[joeten]

Look at the info on the page I linked you to it gives you 1 the manual 2 instructions on how to run various forms of recovery and has video of some methods

 

[jenae]

Hi, this error is a hard one, as there could be a number of causes (one of which could be malware). If you check your event viewer I suspect error 7011 will show.

As such there does not appear to be a simple fix for this, most it appears have formatted.

Maybe we can try some things first I recommend you backup all the data you want to keep just in case.

Open a cmd prompt when you are having this problem (as admin) and type:-

Winmgmt /verifyrepository (press enter) Let us know what it returns.