Tech Support banner
Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
Hi,
We have a hardrive problem that originated with a power outage a week or so ago - the computer will not boot into Windows XP.We have attempted the repair from Windows startup and repair was not given as an option.
The computer is a Gateway with Pentium 4 processor, 60 GB Deskstar HD, 512 MB RAM. The OS, as stated, is Windows XP. It is a family computer and as such has many photos,etc. and - you guessed it - no back up.Also, though we've used computers for a few years we are relative neophytes as far as repair is concerned but certainly feel that we are capable. That having being said, we really don't know where to begin...
We have in our possession an UCBD and a new Seagate 160 GB Barracuda ATA internal drive. We have run the IBM, Hitachi " Drive Test" and it indicates failure code OX73 - Excessive Shock Defective Device one or more corrupted files. Should we begin by running the IBM disk repair (from the UBCD) - it indicates that what is not repaired will be deleted - or could we simply install the new Seagate ( after removing the old drive ) as the Master Drive, then install the XP and then install the old drive as Slave and then hopefully recover our pics, etc. OR ....?!!
Any help would be greatly appreciated.
 

·
Registered
Joined
·
1,240 Posts
I would install XP on the new hard, then hook the old drive up as a slave and copy as many of the files you wish to save as you can. Then run the disk repair and see what happens. Perhaps the drive merely has a few bad sectors affecting its ability to boot into Windows, and all of your other files are fine. Then again...who knows until you try.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top