Tech Support Forum banner

Factory Settings

807 Views 3 Replies 3 Participants Last post by  dai
Can ANYONE plz help?? I just resotred my desktop computer to factory settings. I was having an issue with the computer being very very very slow and was advised to restore. However now my screen is missing. I can turn the computer on and I get the microsoft load screen but once it is suppose to take me to the log in screen I get blackness. Im incredibly lost and I just bought the desktop not three months ago. Plz plz help. I had vista home premium if that is relavant. .
Not open for further replies.
1 - 4 of 4 Posts
Boot off of the Vista CD and get to the Recovery Console and type chkdsk /R and hit enter. The check disk utility will try and fix any errors.
before running chkdsk,run the manufacturers diagnostic on the hard drive

what do you get in safe mode

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

if it is only 3 months old it should be under warranty
See less See more
1 - 4 of 4 Posts
Not open for further replies.