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Discussion Starter · #1 ·
Can ANYONE plz help?? I just resotred my desktop computer to factory settings. I was having an issue with the computer being very very very slow and was advised to restore. However now my screen is missing. I can turn the computer on and I get the microsoft load screen but once it is suppose to take me to the log in screen I get blackness. Im incredibly lost and I just bought the desktop not three months ago. Plz plz help. I had vista home premium if that is relavant. .
 

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before running chkdsk,run the manufacturers diagnostic on the hard drive

what do you get in safe mode

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

if it is only 3 months old it should be under warranty
 
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