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Discussion Starter · #1 ·
i have a external matshita dvd rewriter and i dont work it reads normal disks but dont recognise blank disks to write on to the modle no is uj851s please can anyone help
 

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Hello and Welcome to TSF,

What kind of pc are we talking about here? make and model please?
also what is showing in device manager, any yellow ! marks there?
start
run
type
devmgmt.msc
 

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xp windows doesnt recognize dvd only cd to burn them, this is probably why
it doesnt see blank dvd, but it will read dvd`s just fine if something is on them.

Now like dai said here above , you will need burning software to have the dvd
player burn dvd`s.

examples: nero, roxio, ect....
 

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usually this could mean you have a virus,
I suggest here you report to the virus forum please.

http://www.techsupportforum.com/secu...-spyware-help/

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions
very carefully; then, post all the requested logs and information in the Virus Help Forum
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.
Please be patient, as the Security Team Analysts are usually very busy; one of them will
answer your request as soon as they can.
 

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in the device manager click on view at the top and in the dropdown
show hidden devices
then uninstall all listed usb items
turn the computer off
unplug usb plugs
reboot twice
replug in the usb plugs
 
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