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Discussion Starter #1
I installed a new Seagate external drive yesterday. Things went fine, device was recognized, and I transferrred some files to it. Today the drive has disappeared, not physically, but it does not appear on MY Computer or anywhere else. It's USB2 and it is powered up. Where do I start looking?
 

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Discussion Starter #3
Here's what it says in the device manager: Windows cannot load the device driver because there is a duplicate driver already running in the system (code 42).

What next?
 

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ok then

remove all reference to your external drive in the device manager, restart, then plug in your external and let xp find it and install it.
good luck and post back
 

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Discussion Starter #5
Does this mean I have to uninstall it,using the uninstall program, turn the pc off, replug the drive, and start the pc again?
 

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in your device manager, right click on the problem drive and choose remove or uninstall, what ever it says in that manner.
when you reboot, have the drive installed. [usb plugged in]
 

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maybe xp seen 2 externals for what ever reason..sometimes the usb has to be plugged in after windows loads. :4-dontkno

anyhow good luck and visit us again
 
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