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857 Views 2 Replies 2 Participants Last post by  classyleo
ok so because of a bug in my laptop recently i accidentally went to alt ctrl del and hit end process fro explorer.exe and so it closed explorer exe. now when my computer loads i enter the password and then a blank screen comes up i have to then hit alt ctrl del file new task run and then explorer.exe after doing tht twice my computer finally loads the desktop applications. sometimes it only loads certain applications sometimes it loads all the applications. also when i want to change the desktop settings and i left click and then go to properties it doesnt come up with the settings box. also when i go to control panel and try to access add or remove programs tht doesnt come up either it comes up with an error message.

the error.doc that i have attched shows the errors that come on start up or when i try to run some application. please help!!!!!!!!!


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Hi classyleo,

Please try this workaround (you will need your Windows® XP SP2 CD).

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully). :grin:

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,
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hey there

i do not have a windows XP Cd lost it somewhere between relocating from one house to another. any other way to solve this problem.

thanks for the prompt reply
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