"explorer.exe" has generated errors...

2811 Views 1 Reply 2 Participants Last post by CloudBurst, Aug 27, 2003

leva_sam

Discussion Starter · Aug 19, 2003

Hi all. When I log in, windows 2000 tells me that :
" "explorer.exe" has generated errors and will be closed. please wait while the program is being debugged. ".
So the pc is thinking, and thinking (this message appears in a dialog box, with "cancel" button below), and finally the cancel button becomes into "ok". (When I try to press the cancel button, nothing happens.) In the task manager I see that there is a process called drwatson32 and when i press the ok button, it dissapears. now, explorer does not close when i click ok, and i Can use the pc.But, I don't like this bussiness. Can anyone tell me what is hapenning? Can I see the log file, or the results of the debugging somehow? Doesnt seem that it is a good thing thats happening to my computer..

By the way, sometimes when I browse the internet, a dialog box appears saying the same for svchost.exe : " "svchost.exe" has generated errors and will be closed. please wait while the program is being debugged. ". And then my internet explorer stops functioning. Are these two related?

Thank you

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I have no idea what is is, but I am definitely an Expert in it

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CloudBurst

· #2 · Aug 27, 2003

The log file that the Dr. Watson program generates is called Drwtsn32.log - use the search to find it. To understand what you are looking at in the log, use the Help and search for "dr" - the 2nd entry in the list is about logs and it explains logs quite well.

Are you running Norton CleanSweep? If so, you might want to have a look at this article from Microsoft: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q314867

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