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· Registered
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Discussion Starter · #1 · (Edited)
A few days ago I spilled water on my laptop, and foolishly tried to turn it on before it had fully dried. After using Startup Repair, almost everything works fine, but now my game graphics are stuttering and lagging badly. Occasionally the dedicated graphics card would crash, and upon restart I get a BSOD with stopcode VIDEO_DXGKRNL_FATAL_ERROR. After reinstalling drivers for both the integrated and dedicated graphics card (using DDU to uninstall the driver before installing in safe mode), performance improved by a tiny bit, but is nowhere close to what it should be. Prior to the incident I was getting over 100FPS, but now its around 30-40FPS according to Steam's FPS counter. However, with the severe stutter and lag, it feels more like 20FPS. Anything I can try to fix this?

Games played: Deep Rock Galactic, Titanfall 2, Back 4 Blood

OS: Windows 10 20H2
CPU: Intel i7-9750H
Hard Drive: 1TB NVMe (150GB partitioned for boot drive)
Integrated Graphics: Intel UHD Graphics 630
Dedicated Graphics: NVIDIA GeForce RTX 2060

· Team Manager, Gaming
7,339 Posts
The stuttering could be a memory issue, but also the low fps could be a CPU and GPU issue as well.
First, make sure that the games are using the Dedicated card and not the integrated one.
Also, I suggest you run Windows Memory Diagnostic, just press start and type Windows memory, it should appear, open it and let your laptop restarts and check the memory, it could take some time.
I also suggest taking the laptop to your nearest service center, after that spill you need to check if any of the components are damaged thus this stuttering is happening.
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